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on line help, name of report? View hidden notifications? - Notify about events

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KTS2019 19.0.0.1088(b), Microsoft Windows 10 10.0.17134 Service Pack 0 Build 17134 x64 

https://help.kaspersky.com/KTS/2019/en-US/68250.htm - Notify about events

"If this check box is cleared, KTS does not notify of events that occur during its operation, but logs information about them in a report"

1. Does anyone know the name of report that is logging this information & the location of the report?

All files in C:\ProgramData\Kaspersky Lab\AVP19.0.0\Report are .dat files, not able to be opened.

2. Does anyone know how to view the hidden notifications, to see if in fact those notifications should be unhidden before "reset all hidden notifications" is selected?

https://imgur.com/Q7zUmn7

 

Cheers.

 

 

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On ‎9‎/‎4‎/‎2018 at 5:09 AM, SR said:

the name of report that is logging this information

 No I don't know the name, neither the location - Sorry about that.

 

On ‎9‎/‎4‎/‎2018 at 5:09 AM, SR said:

how to view the hidden notifications, to see if in fact those notifications should be unhidden before

 Take a look on the below article..You may find them "Under the name of reports"

Detailed reports - Link :  https://support.kaspersky.com/us/12238

didn't find the answer contact - Tech support :  https://my.kaspersky.com/support

 

Note : When you open the "Detailed Report - Link" you'll see an invitation

to Go thru a - CHAT Session - Ask the questions here too..?

 

Edited by i n d i o

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Hello Indio,

Thanks for replying.

Hidden notifications aren't captured in App "Reports".

I escalated to Technical Support who've advised:

Your statement is correct: "The "Detailed Reports" drop down does not have a "Hidden" category, therefore no way of seeing "Hidden" notifications."

"We will escalate the request; as to suggest if future builds of the application can be designed where such an option is available".

INC000009562614

Cheers.

 

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