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After last Password Manager update I get two sign in screens …. they look different.  One large (upper left) and one small (lower right) in attached screen shot.  Expect one is bogus.  How do I know which?  How do I fix. 

Kaspersky Password Manager double screen.JPG

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Please uninstall / reinstall KPM 9.

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carl750,

I get the same thing but only occasionally. If you enter your password in the big screen, it unlocks your password vault and opens KPM. If you enter your password in the smaller one, it just unlocks your password vault. I just use the smaller one. Sometimes I close the bigger one first but it doesn't seem to matter. I have not been able to figure out why the bigger window is opened, but if I had to guess I would say it is some sort of timing issue but have no idea what is happening behind the scenes. I am at KPM 9.0.1.447.

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I have this same issue with 2 login windows, after the most recent update.

292739069_Ashampoo_Snap_FridayJune152018_07h06m25s_002_DESKTOP.jpg.0e31947319a20e8eb80712e745e4bbe3.jpg   - 2-monitor screenshot.

I will now do as Berny @ suggests.

I will first install my new update for Kaspersky Total Security, which I just renewed for 3 more years of GREAT protection!

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Please post the link from this Forum Topic to the Technical Support.

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Hy from North France

I have the same problem too and ask to the technical support several time 

their respons  download, the last version, erase and reinstall

  but  itafter upgrading to the last KTS first  and KPM   idem !

régulary only one , some time 2 windows for KPM 9.0.147 French version

 

Why ????????????????????????

 

if you have obtain a Technical solution @mel me please

 

Regards

 

Patrick

Edited by ropa59

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I did eventually get connected with high level …… they sent me a long list of stuff to run and then send them the results.  It just didn't seem like it was worth all that work to help them debug a problem that they insisted did no harm.

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Keeping in touch with Tech Support and providing Logs  is the best option to obtain a fix for this issue.

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B) if Berny and the other Posters let Me emit my unwise opinion on this issue

happens to Me at times too, when I shut down my Pc & after all the icons

and the windows white flag of  "Action Center" is displayed sometimes

KPM it shows 2-Sign in screens. if no need to open KPM

simple I Turn them off from the [x]  close button

 

Some users fix the issue installing the latest ver. others don't : So ditch

the bug,. if you're able to Enter the Master password and the KPM

app opens and let you access your sites good enough    

Edited by i n d i o
There's No perfect Password Managers onLine

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Also , loading  KPM at Windows startup might  be related to this issue. 

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