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Archdregs

2019 Update sometimes stuck at 100% [merged, and split]

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On 5/31/2018 at 9:19 AM, richbuff said:

Also, in addition to what Berny indicates in the post located above this post,

 

Please try running Edge browser, as indicated in the Russian forum: https://forum.kaspersky.com/index.php?/topic/395149-зависание-kis-при-обновлении-антивирусных-баз/&do=findComment&comment=2804593

Any better after that?

Repeated post above. Please try run Edge browser.  Any better after that? 

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Also, in addition to instruction in the previous post located above this post, 

 

Go to here and read my reply.

 

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Hi. I have kaspersky internet security 2019 installed on my laptop and i've been experiencing some update issues. The first time it happened, the update stopped at 100% and it wouldn't finish so i solved the problem by rebooting my laptop. Then i checked kaspersky application and it was already updated. Today the same thing happenned, but the update got stuck at 86%.

Did someone else already experience this issue or know how to fix it? 

 

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Starting Edge, bizarrely enough, allows the update to finish.

Unfortunately, this is only a workaround because you will most likely have to do it again at the next update.

Hope there is a permanent fix soon...

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Starting Edge, bizarrely enough, allows the update to finish.

Unfortunately, this is only a workaround because you will most likely have to do it again at the next update.

Hope there is a permanent fix soon...

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38 minutes ago, Stéphane007 said:

Starting Edge, bizarrely enough, allows the update to finish.

Unfortunately, this is only a workaround because you will most likely have to do it again at the next update.

Hope there is a permanent fix soon...

Now that's weird... I've seen other people suggesting that too, thank you! I'll try it next time i have the problem.

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5 hours ago, Stéphane007 said:

Starting Edge, bizarrely enough, allows the update to finish.

Unfortunately, this is only a workaround because you will most likely have to do it again at the next update.

Hope there is a permanent fix soon...

I have exactly the same issue and the update was struck for a couple of days...rebooting didn't fix etc. Now you have said and as soon as I open the Edge browser, KIS update finally got completed! :D

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Please try out  above suggestion from richbuff and run Edge when you encounter this issue.

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Hi. Yes, opening edge causes the update process to resume. thanks!

 

Edited by NVTesla

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Am 2.6.2018 um 15:39 schrieb Stéphane007:

Starting Edge, bizarrely enough, allows the update to finish.

Unfortunately, this is only a workaround because you will most likely have to do it again at the next update.

Hope there is a permanent fix soon...

Thanks Stephane007 - i got the same problem like diana_reguinga. 

Starting the Edge Browser is working fine as a workaround - but it's kinda funny...

Greets

tbshpgn 

Edited by tbshpgn

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Here's one more nail on this buggy - KIS 19.0.0.1088 : dataBase Updates system

I had some quick Scans stop at [  1%  ] But daily updates were working ok

normally the 1st Update definitions start at 5:00 AM : but today stuck @100

* Launch sooner the patch that will fix this malfunction

Capture.PNG.59c135a9cdaf8ab521ff2fdf66791459.PNG

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I never experienced the update stuck bug,but i have another issue with updates that might be connected.For me ever since i moved to KIS19 my updates are taking anywhere from 5 to 10 minutes to complete a 50KB-350KB size updates.Interestingly enough the first update after install was about 6MB in size and finished in about 1 min.Any update after that first one is really slow now.Anyone else experiencing these slow updates?

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Hello,

I have The Version KIS 19.0.0.1088(a) and i have the problem when it make an auto Update, and it shows 100% and in the icon and update the update continue runs and not stop.

Best regards Michael

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Hi Michael,
it's a known problem. Please start 'Edge', then the update will be completed.
Please note the topic

 

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Hello Schulte,

Thank you for Information, i will test it next time.

Best regards Michael

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Same problem with KIS19 for me too.
Automatic Update stucks to 100% and it is fixed with restart only.
Manually updating is working fine.

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20 hours ago, Archdregs said:

I don't know what I did but apparently I never stuck anymore for about a week now.

:D

Really?! It's still happening on my end, I have to open up Edge every time, still waiting for a permanent fix.

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9 hours ago, NVTesla said:

Really?! It's still happening on my end, I have to open up Edge every time, still waiting for a permanent fix.

Hmm . . . Perhaps running chrome has an effect too? Chrome has an option to run in background even after all tabs closed. I use Chrome.

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