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Re-assign Licence Keys in KSC

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I need to remove a licence key from a specific machine and then apply a different key. I have tried simply running a task to assign the new key but it does not replace the old key.

I have tried deleting the PC from KSC but when I re-added it, it would not connect to the KSC. I had to uninstall both the client and the agent from the PC, reinstall them and then I could assign the correct key.

I need an easier way to do this as I will not be able to remove the software from an encrypted PC (to assign the new key) without first decrypting the disk.

 

Thanks.

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Hi,

Цитата

I need to remove a licence key from a specific machine and then apply a different key. I have tried simply running a task to assign the new key but it does not replace the old key.

Could you please confirm that a key is not selected for automatic deployment?

Thank you!

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There shouldn't be as I always have to apply one manually on fresh installs. Where is the option to set this just so I can confirm?

Thanks,

Andy

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In that case you have to delete a host from the group and from unassigned computers to release the license.

After that you have to run a task to deploy a license to necessary PC and put previously deleted computer back to it`s group.

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Deleting the PC from the Group and then from Unassigned Devices is not removing the licence key from the PC (windows 10 x64).

Thanks.

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I have resolved this issue by removing the keys manually from the PC then assigning the correct key via KSC.

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