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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

Small Office 4 does not start, closes, will not install

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We have one PC in the company with had the message 'previous application launch failed' and then when the software was run, would close after a period of time.
I have tried un installing the software and reinstalling it using ksos15.0.2.361en-gb.exe but received the message installation failed.
I have run the removal tool and then tried to install with the same result.
I downloaded the latest install file ksos15.0.2.361en_7489.exe with the same result.

I have used the get system info utility and have now run out of things to try, any idea's?


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27 minutes ago, richbuff said:

Welcome. You have McAfee email scanner drivers left over in system32. These need to be properly removed.

I saw this also, MfeOtlk files, I found the MfeOtlk.dll but not the MfeOtlkAddin.dll.
I removed the MfeOtlk.dll rebooted and try to install but still had the problem.

The system info I created was after I removed the MfeOtlk.dll file.

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I had the same issue where version 4 would not load onto a new signature edition laptop.  However version 5 loaded on with no issues, I had to look back at my emails to find the activation code as I code only find the licence in MyKapersky.

All up & running now, hope it is same for you.


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