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vincenzo.bonomo

KES 10 keep crashing and create enc1 files

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6 minutes ago, Siegfried Huber said:

Hello,

from where can i get this patch? It seems we run the same issue.

thx

The private fixes are provided via incidents in CompanyAccount. To acquire it, please create an incident and request it. However, please keep in mind the creation of dump files is not a problem, but rather a symptom of a problem, which may have different culprits. This patch is still recommended as cumulative, however please let us know whether it helps in your case.

Thank you.

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vor 2 Stunden schrieb Kirill Tsapovsky:

The private fixes are provided via incidents in CompanyAccount. To acquire it, please create an incident and request it. However, please keep in mind the creation of dump files is not a problem, but rather a symptom of a problem, which may have different culprits. This patch is still recommended as cumulative, however please let us know whether it helps in your case.

Thank you.

ok, thanks

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On 11/15/2017 at 3:30 AM, Thomas Becker said:

Patch PF3107 provided

I'm also having this issue, which I just created a case for so that I can get the patch. We have many workstations where the protection is stopped, so if I could receive this patch ASAP, that'd be greatly appreciated.

Case number is INC000008552210

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