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Installation KIS2016 impossible(accés refusé)

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je suis sous windows xp sp3, le pc est infecté par des virus,j'ai voulu installé kaspersky Internet Security2016 pour le nottoyé, lorsque je lance l'installation le message suivant s'affiche au debut:"L'accés au ressource c:\documents and settings\user\local settings\temp\619019BA-39FF-11E6-9CD3-0013F71A586A\check_new_version.html n'est pas autorisé "

quel est la solution.


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