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KES 10 SP1 MR2 removal - Error 27200

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hello,

thanks all for responding,

i find away to jump over the problem,

because the kaspersky will never be installed using the kaspersky security center and trough agent,

1. move or copy kaspersky endpoint installation folder to the client pc.

2. make sure that no previous kaspersky installed on client pc, and if there a installed kaspersky uninstall it.

3. make sure that the agent is connected to kaspersky server, even if you install it from the server, and if you have doubt, copy the agent setup folder and reinstall the agent.

4.   install the new kaspersky version from setup folder.

5. now go back to kaspersky security center and connect the device.

summery:

the way to prevent seeing that problem (.....unload RAM), is install the program manually in every device that have that problem.

thank you soooo much all for your time and for your help my friend.

best regards.

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2 hours ago, f.alhusseini said:

hello,

thanks all for responding,

i find away to jump over the problem,

because the kaspersky will never be installed using the kaspersky security center and trough agent,

1. move or copy kaspersky endpoint installation folder to the client pc.

2. make sure that no previous kaspersky installed on client pc, and if there a installed kaspersky uninstall it.

3. make sure that the agent is connected to kaspersky server, even if you install it from the server, and if you have doubt, copy the agent setup folder and reinstall the agent.

4.   install the new kaspersky version from setup folder.

5. now go back to kaspersky security center and connect the device.

summery:

the way to prevent seeing that problem (.....unload RAM), is install the program manually in every device that have that problem.

thank you soooo much all for your time and for your help my friend.

best regards.

Thank you for cooperation.

 

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On 7/25/2017 at 1:08 PM, f.alhusseini said:

hello,

thanks all for responding,

i find away to jump over the problem,

because the kaspersky will never be installed using the kaspersky security center and trough agent,

1. move or copy kaspersky endpoint installation folder to the client pc.

2. make sure that no previous kaspersky installed on client pc, and if there a installed kaspersky uninstall it.

3. make sure that the agent is connected to kaspersky server, even if you install it from the server, and if you have doubt, copy the agent setup folder and reinstall the agent.

4.   install the new kaspersky version from setup folder.

5. now go back to kaspersky security center and connect the device.

summery:

the way to prevent seeing that problem (.....unload RAM), is install the program manually in every device that have that problem.

thank you soooo much all for your time and for your help my friend.

best regards.

this is the right answer but not solve the main problem ....

currently i manage over 3000 - 5000 user (multiple company), of course that issue still exists....

do you want fix it manually then go directly to user ??? 1 - 5 problem is okay, but what if the problem over 1000 user at the same time ???

manually ? Big NO

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