Alencar Posted December 8, 2015 in an attempt to upgrade the version of KSC does not start the console and in the logs I visualized this error: Restart due to database connection error. #1955 Invalid typecast, source='fts_file_get_all_ua_hosts_and_groups' I found this topic forum but I could not understand because it is in Russian. http://forum.kaspersky.com/index.php?showt...nvalid+typecast Someone help me? Share this post Link to post
MikroTik Posted December 8, 2015 Hi Alencar, Today i faced that issue and found solution by using KL Account switch utility. I don't know why did this happen but resolved the issue. Thank You! Share this post Link to post
Alencar Posted December 8, 2015 Hi Alencar, Today i faced that issue and found solution by using KL Account switch utility. I don't know why did this happen but resolved the issue. Thank You! tks bro I run the utility, stopped the SQL service and "administration server"> changed the account to "local system"> ran the "KL Account switch utility" and also switched to "local system"> when finished the utility, I started the SQL service and after the service the "administration server" The error is still ... you updated on what version of KSC? :dash1: Share this post Link to post
MikroTik Posted December 8, 2015 Hello, KSC 10.0.3361 to KSC 10 SP1. One thing i missed as I connected the console by un-checking the check box USE SSL connection :ao: Thank You! Share this post Link to post
shs Posted December 14, 2015 $id = gwmi Win32_Service -Filter "Name LIKE 'kladminserver'" | select -expand ProcessId netstat -ano| out-string -stream| select-string $id Run these commands in powershell on server with KSC Are there any results? Share this post Link to post
Alencar Posted December 17, 2015 Run these commands in powershell on server with KSC Are there any results? unfortunately the client chose to perform installation of "zero", ruling out the possibility of restoring from backup because of this problem that happened. Thank you for your attention. Share this post Link to post
BUCKETHEAD Posted December 17, 2015 Hi, In this case can we consider this topic as solved? BR Share this post Link to post
Alencar Posted December 17, 2015 Hi, In this case can we consider this topic as solved? BR yes Share this post Link to post
Dmitry Eremeev Posted December 17, 2015 yes Please evaluate support help by using "Rating" option! Share this post Link to post
shs Posted December 30, 2015 Kaspesky Lab's made fix for this bug: fix_1335506_2 http://forum.kaspersky.com/index.php?showt...t&p=2526793 Share this post Link to post