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Sergey Korzukhin

[FAQ] Testing integrity control update

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This is a mini-FAQ for Integrity Control update testing.


Test collection:

none available


Supported products:

KIS 2016 TR

KIS 2015 MR 2

KIS 2015 MR 1

KIS 2015

KIS 2014

KIS 2013

Pure v3

Pure v4 (KTS)

Pure v5 (KTS 5.0)



KFP 4.0 (KSM 2016 TR)

KFP 3.5 (KSM 2015 MR2)

KFP 2.5 (KSM 2015)

KFP 2.0 (KSM 2014)



OS coverage:

The products should be tested with supported OSes.


VM or real PC?

If you can, it is better to perform tests on physical computers (not VMWare or Virtual PC).

Also it would be useful to test with different hardware configurations: CPU, HDD controllers, motherboards etc.


Before testing:

Enable complete memory dump:

XP: http://support.kaspersky.com/general/dumps/6200

Vista: http://support.kaspersky.com/general/dumps/2142

Win7: http://support.kaspersky.com/general/dumps/7989

Win8+: http://support.kaspersky.com/general/dumps/10659


What to pay attention for:

- speed of scanning and disinfection

- crashes of the product and other apps

- protected browser performance


Short test plan:

1. Make sure that product is working with the default settings, that a supported browser is used and that the browser plugin is enabled.

2. Perform the following tests:

a. Add several online payment systems to Safe Money component. Please add not only well known systems (like PayPal) but also others that customers might also use in your region.

b. Make sure that browser opens the payment or online banking system correctly in the Safe Money mode.

c. If any problem is encountered, please first off check if it is related to the new module. Check if the problem is present with the version of modules from public servers. Reproduce the problem with the product traces enabled and send us the comprehensive description of what is observed along with the payment system, browser version, and product traces


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