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Safe money stopped working

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Hi

 

A few days ago I bought a new laptop which used windows 8.1 and Macaffee internet security.

 

Since then I have done the following.

 

- Upgraded to windows 10.

- Then uninstalled Macaffee from within windows program and features, then rebooted. Then ran the macaffee removal tool and rebooted.

- Then installed KTS2016, rebooted, updated and rebooted.

 

Using IE11 Safe money / the protection plugin/toolbar, all worked fine (e.g. had the green border).

 

However, after two days safe money / the toolbar have stopped working. The protection icon in IE11 is greyed out, and I get the brown border using safemoney.

 

In KTS settings, I have the protection extension activated in all browsers / in manage add-ons, the protection component and toolbar are both enabled.

 

Any ideas how to get safemoney and the toolbar working again please?

 

Regards

 

 

GSI https://www.getsysteminfo.com/read.php?file...4e7d09ec5f46741

 

 

 

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Hi

 

A few days ago I bought a new laptop which used windows 8.1 and Macaffee internet security.

 

Since then I have done the following.

 

- Upgraded to windows 10.

- Then uninstalled Macaffee from within windows program and features, then rebooted. Then ran the macaffee removal tool and rebooted.

- Then installed KTS2016, rebooted, updated and rebooted.

 

Using IE11 Safe money / the protection plugin/toolbar, all worked fine (e.g. had the green border).

 

However, after two days safe money / the toolbar have stopped working. The protection icon in IE11 is greyed out, and I get the brown border using safemoney.

 

In KTS settings, I have the protection extension activated in all browsers / in manage add-ons, the protection component and toolbar are both enabled.

 

Any ideas how to get safemoney and the toolbar working again please?

 

Regards

GSI https://www.getsysteminfo.com/read.php?file...4e7d09ec5f46741

 

I've just discovered that safe money / the protection toolbar works on some sites but not others e.g. at https://login.live.com/... and http://windows.microsoft.com/en-gb/windows/downloads, they work as expected but on e.g. this forum site they don't.

 

I've also reset IE11 to default condition but the symptoms persist as described.

 

Any ideas?

 

Thanks

Edited by totallybaffled

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