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Sergey Korzukhin

[FAQ] SWMon update testing

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This is a mini-FAQ for SWMon update testing.

 

Supported products:

• KIS/KAV 2014 (14.0.0.4651)

• KIS/KAV 2015 (TR, MR1, MR2)

• KIS/KAV 2016 (TR)

• Pure v4, KSOS v4

• KES 10

 

OS coverage:

The products should be tested with supported OSes.

 

VM or real PC?

If you can, it is better to perform tests on physical computers (not VMWare or Virtual PC).

Also it would be useful to test with different hardware configurations: CPU, HDD controllers, motherboards etc.

 

Before testing:

Enable complete memory dump:

XP: http://support.kaspersky.com/general/dumps/6200

Vista: http://support.kaspersky.com/general/dumps/2142

Win7: http://support.kaspersky.com/general/dumps/7989

Win8+: http://support.kaspersky.com/general/dumps/10659

 

What to pay attention for:

- usabe of Safe Money option in products

- x86 apps on x64 OSs

- BSoD-s

 

Test collection:

none available

 

Short test plan:

1. Use your web browser in safe money mode. On x64 OSs, please use both x86 and x64 web browsers in Safe Money mode

2. Restart product, use your web browser in safe money mode again.

3. [x64 OSs only] use 32-bit applications (browsers, games, other software)

4. During steps 1. – 3. Please check for BSODs, applications freezes, performance issues. Report about such problems.

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