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Fortigate VPN Issue

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After installing AV in client machine if Fortigate SSL VPN service is running, Internet is not working in client PC.

 

 

If I exit the anti-virus internet, is working fine

 

or-else

 

If I stops the VPN service, also internet is working.

 

 

I need to work both s\w at a time, how to troubleshoot this with kaspersky security center.

 

 

I was added all Fortigate related VPN exe files are in exclusion and trusted zone.

 

 

But still the problem is encountering me.

 

 

Please suggest the best solution.

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This problem needs deep investigation. May I please ask you to create an incident in CompanyAccount?

We will need you to collect some traces&logs.

Please also post here your incident number.

Thank you in advance.

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