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    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

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Recently my PC has been infected by Tuvaro, a browser hijacker which provides web, images and videos search.

My KIS 2013 can even detect nor clean it.

I am quite disappointed with Kaspersky.

I am looking forward a solution from Kaspersky on this matter. :huh:

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Hi,

 

How did you figure out that your PC was infected if KIS didn`t detect the threat?

 

Could you please provide newvirus@kaspersky.com with a sample of this malware so it could be added to DB?

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Because his browser is hijacked? :)

 

In addition to what Nikolay Arinchev instructs in the post above,

 

After you send your sample to the Lab,

 

Settings > Advanced settings (cardboard box icon) > Threats and exclusions > Detection types > Settings > enable Other > ok>ok, and do a databases update > reboot,

then do a scan. After that, please uninstall any and all junk toolbars > reboot, and uninstall/disable any and all junk browser add-ons and extensions, then remove any and all junk

search providers in your browsers, then if need be, change your home page.

 

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

 

Please see the small print that is located at the bottom of this message.

 

 

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