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eviemac

Password data lost in Update?

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Hi

Can anyone help? I just updated my Kaspersky Pure just before it ran out - I assumed it would retain my passwords in Password Manager but they are gone! Eeeek!

Is there any way to retrieve them?

 

Sorry if this is a stoopid question!

Thanks

 

Evie

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Definitely not a dumb question. Same thing happened to me. For some odd reason, it kept two of my login information but deleted the other 40. :/

 

Live Chat was unable to help. I'm still awaiting their response. Will keep checking the forums. If you find a solution, let me know.

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