sameer111

can`t enter activation code

5 posts in this topic

Dear sir

 

After installing Kaspersky Antivirus 2012 , im trying to enter activation code but its impossible, only digits can be written but letters no way !!!!

 

Im dissapointed !!! how I can right activation code in the boxes to activate Kaspersky Antivirus 2012 ?????

 

Please help me

 

Regards

Share this post


Link to post
Share on other sites

Make sure you are entering the code in this format XXXXX-XXXXX-XXXXX-XXXXX (without the hyphens-the cursor should move to the next box automatically). There are no 0's or O's in the code.

Share this post


Link to post
Share on other sites

I cant enter the code itself (the letters not appear in the box when i press on it) only when i press on figuers it appears in the box , but the activation code is mixture of letters and figuers so i cant enter the complete activation code !!!!

Share this post


Link to post
Share on other sites

Settings > fourth cardboard box icon > disable Self Defense > ok > reboot, then try to enter your activation code. Please don't forget to re-enable self defense when done.

 

Please confirm that your code is four groups of five characters.

 

If still no go, please see the fifth (5th) Important topic and also contact Tech Support: https://my.kaspersky.com/en/support/helpdesk

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now