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  • Forum

    1. 5

      How do I add an extra device to a subscription if the subscription is only fro 1 device?

      Hello @MikeRL, IF the link on the page (you've) referred to in (your) last post is still an issue please contact Kaspersky Customer Service & please also read the update from Kaspersky experts: The feature is managed by IPM (Incident Prevention and Mitigation) campaigns, and the availability of this feature depends on the region. There is no global upgrade for now. This feature will appear in the product and on the portal for customers due to the regional settings of IPM. The feature is unavailable by default. A request has been made to the relevant team responsible to change the article and provide more information for customers about how this feature works. Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    2. 2

      How to add an extra device to a Subscription

      Hello @Mohammad-alzoubi, Update from Kaspersky experts: The feature is managed by IPM (Incident Prevention and Mitigation) campaigns, and the availability of this feature depends on the region. There is no global upgrade for now. This feature will appear in the product and on the portal for customers due to the regional settings of IPM. The feature is unavailable by default. A request has been made to the relevant team responsible to change the article and provide more information for customers about how this feature works. Thank you🙏 Flood🐳+🐋
      Flood and Flood's wife in Kaspersky: Basic, Standard, Plus, Premium
    3. 18

      В KSeC доступна только одна локация

      Это откровенное н@балово. Подписка не продлилась автоматически, пароль слетел каким-то чудесным образом. При этом по старой подписке была куча локаций и более-менее приличная скорость на ютьюбе. Я покупаю подписку на год за 2300 и тут на тебе Нидерланды. Как бы предупреждать надо бы о переходе на "новую технологическую платформу". Господа верните деньги, пожалуйста!
      MasterKarabas in Kaspersky Secure Connection
    4. 19

      Is AAAFx a scam?

      Detailed tech support response below. Use your favorite translation service - the response is in Russian.)
      AlexeyK in Virus and Ransomware related questions
    5. 2

      "Search-sprint.com" malware virus

      Thanks for the info. I tried that but the problem is still there. I removed chrome and reinstalled with the same problem. Also amended the start up but it wont work. Attached screen shot.
      Dinesh in Virus and Ransomware related questions
    6. 18

      Real pool 3d2

      Okay, maybe you don't have the same issue... but i surely have. So the question is what am i supposed to do. Is there maybe a possibility that you can enter my pc using team viewer... Maybe you could establish what the issue is, because i surely have a lot of issues. I have attached what issue i have. You can see that where is stands collect, i cannot access that. It is merely a small issue as the game also throws me out after every 2nd game. I can also not access my cues special abilities and neither can i use the emos or the prepared chat to reply to opponents.
      Stephen Smith in Kaspersky: Basic, Standard, Plus, Premium
    7. 0

      Subsequent file downloads are blocked without notification and just don't arrive

      Windows 11 PC with Kaspersky Premium installed and up to date Edge, Chrome & Firefox installed and all exhibit the same problem If I download a PDF bank statement from the bank it works fine but then if I try to download another it fails unless I reboot So if I want to download all my last 12 months bank statements for the tax man then I have to reboot 11 times ! The same problem occurs with CSV files and XLSX files and is the same using ay of my browsers If any one has any ideas how to resolve this issue I would be most grateful A dozen or so reboots during the day is very tedious Kaspersky Premium installation disables Windows Defender so it can't be that Also if I exit / close Kaspersky it still leaves stuff running in the background despite using task manager to close the obvious Any help much appreciated
      Krisplash in Kaspersky: Basic, Standard, Plus, Premium
    8. 18

      В KSeC доступна только одна локация

      На самом деле это странно. У меня KSec даже в бесплатном Касперском на телефоне виден.
      andrew75 in Kaspersky Secure Connection
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