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Very, Very Poor instructions

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First of all, the instructions for importing from Roboform, are at best "fuzzy", and don't appear to work. Secondly I think a must is having a manual, even if it is online, like most software companies. Roboform does not work on a 64 bit computer, and a response to my email was "someday we will migrate to 64 bit", does not help my problem one little bit. I'm in hopes that this software will do the trick, but until Twech Support responds to my email about importing, I'm hung out to dry.

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