Jump to content

Recommended Posts

i cant go on it :/ it is still www.kaspersky.com ^^ even with /active (i know u know) :P;)

Share this post


Link to post

just like others, i cant connect to kaspersky.com, ive tried flushdns but this is what ive got:

 

capture8202006123818amav8.jpg

Share this post


Link to post

using a ping tester the route from virgin appears to be adserver then webserver4.kaspersky-labs.com 81.976.69.92

Share this post


Link to post

Start your "DNS Client' in Control Panel >> Services

Also do a tracert kaspersky.com on the command prompt. Cover up the fist 3/4 hops

Share this post


Link to post
Start your "DNS Client' in Control Panel >> Services

Also do a tracert kaspersky.com on the command prompt. Cover up the fist 3/4 hops

 

how to do a tracert?

Edited by dex

Share this post


Link to post

For all people who are unable to reach the website your IPS's DNS cache is not properly refreshed. It can take from a few hours to days to propagate. The correct IP is:

 

Pinging kaspersky.com [81.176.69.92]

You can use alternative DNS servers in the mean time :)

Share this post


Link to post

Tracing route to kaspersky.ru [81.176.69.92]

over a maximum of 30 hops:

 

1 2 ms <1 ms <1 ms 192.168.0.1

2 1 ms 1 ms 1 ms saturn3-ge0.infonet.ee [212.7.9.115]

3 2 ms 1 ms 1 ms akm-ir-l3-vl-501.infonet.ee [212.7.9.113]

4 2 ms 1 ms 1 ms akm-bb-ge-1-2-100.infonet.ee [212.7.29.4]

5 * * * Request timed out.

6 8 ms 13 ms 11 ms r20-ge-0-0-0-61-Sto-TC.SE.DataBone.net [212.47.2

01.122]

7 8 ms 8 ms 8 ms g1-1-202.core01.sto01.atlas.cogentco.com [149.6.

80.125]

8 22 ms 22 ms 26 ms p3-0.core01.cph01.atlas.cogentco.com [130.117.0.

249]

9 27 ms 22 ms 22 ms p12-0.core01.ham01.atlas.cogentco.com [130.117.0

.217]

10 32 ms 31 ms 31 ms p4-0.core01.dus01.atlas.cogentco.com [130.117.1.

177]

11 32 ms 31 ms 33 ms p13-0.core01.ams03.atlas.cogentco.com [130.117.1

.125]

12 42 ms 42 ms 42 ms p1-0.core01.lon01.atlas.cogentco.com [130.117.1.

225]

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 *

Share this post


Link to post

The tracert command showed up where the timeout linking via virgin occured namely that ISP we all love to hate in the UK NTL I should have guessed. Probably no point in even complaining

Share this post


Link to post

I have tried everything that has been suggested and still nothin has worked :( seemd a bit odd that this has happened to a few people at the same time though.

 

heres my tracert anyway.

 

Tracing route to www.kaspersky.com [81.176.69.92]

over a maximum of 30 hops:

 

1 9 ms 13 ms 8 ms 10.116.240.1

2 10 ms 16 ms 17 ms gsr01-lp.blueyonder.co.uk [62.30.0.129]

3 18 ms 20 ms 15 ms pc-62-30-249-21-ha.blueyonder.co.uk [62.30.249.2

1]

4 20 ms 19 ms 23 ms pc-62-30-249-41-ha.blueyonder.co.uk [62.30.249.4

1]

5 16 ms 38 ms 20 ms kno-rab-kno-cai-pos.telewest.net [194.117.136.66

]

6 16 ms 16 ms 19 ms tele1-know-rab.telewest.net [194.117.136.158]

7 16 ms 27 ms 15 ms 194.117.136.146

8 * * * Request timed out.

9 * * * Request timed out.

10 * * * Request timed out.

11 * * * Request timed out.

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20

Share this post


Link to post

Hi All,

following on, I'm with ntl and having the same problem. No surprise there.I can get Kaspersky.com.au no trouble at all. So anyone that wants an English version. We had the same trouble with MSN .co.uk a few weeks ago.As an ISP ntl are among the worst when it comes to a fault of any kind as they just blame the customer.Computer fault etc.

So you can get Austrailia in the UK but not the UK address.

George.

Share this post


Link to post

Hello All...

 

I'm having a problem accessing www.kaspersky.com here in the US as well.

 

I tried flushing my DNS as suggested, to no avail. Tried pinging the address and my results were:

 

Ping statistics for 81.176.69.92

Packets sent=4 Received=0 Lost=4

 

Interestingly, I can access Kapersky's Australia website with no problems.

 

I've been trying to access the site for a couple of days now. Last time I was able to successfully get to the site was a few weeks ago. Any other ideas?

 

Regards,

 

Sai

Share this post


Link to post
I have reported this isssue as this seems to be more than just a DNS problem. :)

It seems like an ISP routing problem. I have gone to the site every day this past week without difficulty (ping times higher than normal but not a problem with page rendering).

__________________________________________________________________

[19-AUG-2006][15:50]

Pinging kaspersky.com [81.176.69.92] with 32 bytes of data

 

Reply From 81.176.69.92: Bytes=32 Time=221ms

Reply From 81.176.69.92: Bytes=32 Time=219ms

Reply From 81.176.69.92: Bytes=32 Time=219ms

 

Packets: Sent=3, Received=3, Lost=0 (0% loss)

Approximate Round Trip Times in Milliseconds:

Minimum=219ms, Maximum=221ms, Average=219ms

__________________________________________________________________

 

__________________________________________________________________

[19-AUG-2006][15:50]

Tracing route to kaspersky.com [81.176.69.92]

~snip first few hops~

8 53ms 52ms 53ms [4.68.122.33] ae-2-52.bbr2.Dallas1.Level3.net

9 157ms 157ms 158ms [4.68.128.109] as-0-0.bbr1.London1.Level3.net

10 157ms 158ms 156ms [4.68.116.16] ae-12-51.car2.London1.Level3.net

11 158ms 157ms 158ms [195.50.92.2]

12 219ms 221ms 219ms [217.106.0.74] msk-bgw3-ge0-2-0-0.rt-comm.ru

13 219ms 220ms 218ms [217.106.0.74] msk-bgw3-ge0-2-0-0.rt-comm.ru

14 221ms 221ms 221ms [217.106.3.213] msk-dsr5-vl852.rt-comm.ru

15 222ms 220ms 218ms [217.106.0.130] msk-dsr6-ge2-1.rt-comm.ru

16 220ms 221ms 220ms [81.176.69.92] webserver4.kaspersky-labs.com

 

kaspersky.com [81.176.69.92] is 16 hops away

Trace Complete

__________________________________________________________________

Share this post


Link to post

Hi,

i had already open an posting in the german part of this forum yesterday too,

Its mystic because some people in germany got no problem other with other isp got the same problems you reported here too.

http://forum.kaspersky.com/index.php?showt...ndpost&p=173794

 

You can see my tracert from/of (?) today:

http://forum.kaspersky.com/index.php?showt...ndpost&p=174015

 

HTH

dzweitausend

 

p.s. sorry for my bad typing english i must train it again more.

Share this post


Link to post

Hi

in Germany the isp arcor seems they fix the routing problem.

now it works here, but slow, but it work and i can see the site again.

greets dzweitausend

Share this post


Link to post

Working in uk as well now but slowish, i guess thats because so many people are trying to get on lol

 

I was able to activate my software as well :)

Share this post


Link to post

Happy to report that it's now working for me as well (in the US)

Share this post


Link to post

×
×
  • Create New...

Important Information

We use cookies to make your experience of our websites better. By using and further navigating this website you accept this. Detailed information about the use of cookies on this website is available by clicking on more information.