Kaspersky for MS Exchange problem

[Ranko]

I have MS Exchange 2000 Server with SP2 installed on Windows 2000 Sever.When I complete installation of Kaspersky AV BO for MS Exchange and start Control Center,there is nothing on the "components" tab .

[Support_Mike]

Which version are you installing? Have you tried uninstall - reinstall? This is a good one... never seen this before.

[Ranko]

It is version 4.5.0.27

[Ranko]

Yes , I tried uninstall-reinstall, it was the same problem.

[Artem Petukhov]

It seems that you have a problem with the registry entries of Kaspersky for MS Exchange - could you please send us (forum@kaspersky.com) the following branch of the registry: HKEY_LOCAL_MACHINE/Software/KasperskyLab/Components

[Ranko]

here it is.

kaspersky.zip

[Ranko]

here is file sysinfo

sysinfo.zip

[DVi]

I see you have installed three products: "Kaspersky Administration Kit", "Kaspersky Anti-Virus 5.0 for Windows File Servers" and "Kaspersky Anti-Virus 5.0 for Windows File Servers".

But I don't see the installed "Kaspersky Anti-Virus for MS Exchange Server" product. Its registry key is clean!

May be you are working on cluster?

[Ranko]

But I have finnished installation of Kaspersky AV for MS Exchange.During instalation , no problem occur.

[Ranko]

The problem occures when i try to connect to the MS Exchange server through Kaspersky Snap-in console-It is trying to enable the protection, but the enabling is taking much time without no results.

[DVi]

The problem occures when i try to connect to the MS Exchange server through Kaspersky Snap-in console-It is trying to enable the protection, but the enabling is taking much time without no results.

<{POST_SNAPBACK}>

I think you didn't install the Kaspersky AV for MS Exchange (I will call it as KAVE, ok?).

Try to find KAVE setup.exe file in the CD and install it.

[Ranko]

I think you didn't install the Kaspersky AV for MS Exchange (I will call it as KAVE, ok?).

Try to find KAVE setup.exe file in the CD and install it.

<{POST_SNAPBACK}>

 

But i did install the KAVE.I can see it in ADD/REMOVE programs window.(Could it be something with MS Exchange instead of with KAVE?)

[DVi]

But i did install the KAVE.I can see it in ADD/REMOVE programs window.(Could it be something with MS Exchange instead of with KAVE?)

<{POST_SNAPBACK}>

I know what I say. You have not installed KAVE. Because your registry don't include KAVE keys which must be written by install process.

[Ranko]

I know what I say. You have not installed KAVE. Because your registry don't include KAVE keys which must be written by install process.

<{POST_SNAPBACK}>

 

 

OK,but what can I do to ensure that the KAVE is installed correctly?

[DVi]

Try to find KAVE setup.exe file in the CD and install it.

[srle]

try new version 5.5 ?

[Ranko]

Is there some utillity that helps installing applications,in this case KAV for MS Exchange?

[srle]

OK,

i have your e-mail in my inbox i will try to think of something,

and will call you back

[MSKiLLeR]

Short and simple. MS Exchange is a waste of time and money. Just trying to set it up requires a rocket scientist.

 

I highly recommend that you just give up on Exchange and go for something better. I've been using this for a bit and its beautiful.

 

http://www.officepax.com

[SergeAD]

try new version 5.5 ?

<{POST_SNAPBACK}>

Yes, Irecommend you to install new 5.5 version

[srle]

Yes, Irecommend you to install new 5.5 version

<{POST_SNAPBACK}>

 

Hi,

 

yea we are working to solve this problem,

i will post the soluton here,so you will be able to

see