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Chieftonw

Syncing with clients

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I am finding that many of my clients are unable to sync with my server. In addition I am unable to perform various tasks on the client machines from the server. What could prevent a client from properly communicating with the Admin server?

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Hi Chieftonw.

Can tell me your server and workstation OS? And the kaspersky version. Is it the latest?

If your workstation is WinXP SP2, you need to open port UDP 15000.

 

Start --> Control Panel --> Windows Firewall --> Exception Tab --> Add port --> key in name and port ;

example :-

name : kaspersky

port : 15000

and select UDP and press OK.

 

Hope that'll help you.

 

:)

lolipok

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