Jump to content
  • Announcements

    • Rodion Nagornov

      Долгое сохранение сообщений || Delays while posting (click here to read the full text RU/EN)   09/20/2017

      Due to some technical reasons visual delays are possible while message sending. Actually your message is published immediately - just interface works long. In such case, please, do not re-send your message immediately! Press F5 to reload the page and check if your message/topic is published. || По техническим причинам возможно визуально долгое отправление сообщений на форуме. Фактически ваше сообщение публикуется мгновенно - долго отрабатывает графика. В случае подобной ситуации, пожалуйста, сначала обновите страницу (F5) и проверьте, появилось ли ваше сообщение. Не пытайтесь сразу отправить его заново.

Recommended Posts

Hi all, my first post here!

 

I installed my LK internet security version8.0.0.307 last week, and was surprised to find that the databases were eight months out of date!

 

I have tried to do an on line up date several times, but I can only use a dial-up connection, that my ISP cuts off after two hours, by which time I have got about 32MB downloaded. Of course then I loose the lot and have to start again. With the same result. Now I am being told that "the databases are corrupted, update now", and protection switches itself off completely!

Support suggested an alternative server for the update, but it was exactly the same size and speed, and result.

Can I get this initial large update on a CD from anywhere?

 

Any other suggestions gratefully received!

 

Share this post


Link to post

I know the first time i renewed online a couple years ago kaspersky would give you the option of them shipping you a cd for a small price to pay more for that CD You may want to contact support to see if they still do offer that option I know you dont need to renew but just to get the CD dince your slow connection speed . or call the number i have one also that I printed from renewing from email they sent me as far as phone number if you need a number its not 24 hour support but regular business hours theone i got also US number only i think otherwise support from online would be a way to contact to see if they still do

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×