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The Shield

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  1. Hello angrykrabba. Please contact the support here: https://my.kaspersky.com/support Attach in the request the receipt of your purchase.
  2. Welcome imopr. Are you using the last version of Chrome?
  3. Hello DirkDiger. Have you tried this: open Kaspersky > Settings > Performance > "Use Gaming mode" - ON.
  4. The Shield

    Secure traffic in Firefox not monitored

    Hello Mrmickguitar. Please try this: Settings > Additional > Network > see photo:
  5. In ogni caso Kaspersky ti protegge durante tutto l'utilizzo di Thunderbird anche con quella casella disattivata. Hai una protezione in meno su alcune connessioni, questo è vero, ma stai tranquillo che sei comunque protetto. Al momento non hai alternative, la scelta finale però rimane tua ovviamente. Ciao
  6. The Shield

    Kaspersky internet protection on flash drive

    Welcome Jephthah. Please be more specific, attach screenshots if possible. Thank you
  7. The Shield

    total security connection issue

    Hello Govindaraajan K A. Please be more specific, what is the problem that occurs? Attach screenshots.
  8. Ciao, è un problema noto e il team Kaspersky sta lavorando per risolverlo (con la prossima patch E). Il numero di riferimento del bug è: #3214641 Il topic di riferimento (inglese) è: https://forum.kaspersky.com/index.php?/topic/408030-chrome-self-signed-certificate-cannot-guarantee-merged
  9. Le definizioni dei virus sono in entrambi aggiornate, però è sempre consigliato installare l'ultima versione disponibile. https://forum.kaspersky.com/index.php?/topic/309226-installare-lultima-versione-dei-prodotti-kaspersky/
  10. Hello pozso123. Try: open Kaspersky > Settings > Additional > Threats and Exclusions > Specify trusted applications > click "Add" and add all the folder of your VPN.
  11. The Shield

    Feature request: lock code instead of password

    Hello stephan1827, thank you for your topic. Please suggest this function to the Kaspersky Support: https://my.kaspersky.com/techsupport#/requests/new (Feedback > I have a suggestion)
  12. Come test prova per favore a togliere la spunta: Riavvia il PC ed esegui un nuovo test.
  13. The Shield

    Secure Connection and IPV6

    Welcome D D. Its a leak on IPV6. Have you tried to connect to different states? I suggest you to contact the Support for ask more details: https://my.kaspersky.com/support
  14. Ciao Aripug. Prova in questo modo: apri Kaspersky > Impostazioni > Aggiuntive > Rete > scorri fino a Mozilla Firefox e Thunderbird > imposta come in foto: Fammi sapere.

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