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About carloduncan47@gmail.com

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  1. Thanks kjj, finally solved with thread by methe2018, although to be exact I added 2 lines between original points 6 and 7 and tweaked the rest, thus: I had the same problem, but I solved it. 1. Export passwords into a folder so you have saved your passwords. 2. Uninstall KPM. 3. Right-Click on Windows Icon, select & click on RUN. 4. Type in REGEDIT and click on OK. If prompt by a pop-up box, click YES. 5. Look for HKEY_CURRENT_USER 6. Click on it to expand the folders. 7. Look for Software 8. Click on it to expand the folders. 9. Scroll down to Kaspersky Lab folder, click on the > icon to expand the folders 10. Find Kaspersky Password Manager folder, then Right-Click and select DELETE. 11. Find any Password Manager folder in the Kaspersky Lab Folder, then Right-Click and select DELETE. 12. Exit REGEDIT and click on the file to install Password Manager again. This should complete the installation without any issues. I wonder why Kaspersky does not allow installment package to work on regedit by itself or, if only allowed by local admin, *advise* ? I lost lots of time on this issue. Carlo
  2. Hello, I am using KTS and have always had KPM, even before KTS with Pure. Lately I discovered that my KPM hangs, and attempts to reinstall hang as well. I am advised to contact Technical Support. I even disinstalled all Microsoft Visual C++ files and reinstalled vc_redist.x64 and vc_redist.x86, but to no avail. I badly need some of my passwords, shut off in vault! Please help, thanks Carlo //edit: Merged.
  3. Hello, I always had KPM working perfectly, and referred to it for any password. Unexpectedly in last few days KPM doesn't open. After reading these topics, I have same problems as kjj: and K. Eldering: How to proceed from here? Carlo
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