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Evgeny_E

KL Russia
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About Evgeny_E

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    Forum is my faith

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  1. Hello. It is possible by means described by Nikolay. Forwarded event would include virus name, time of detection, original file path and other parameters.
  2. What kind of Kaspersky Endpoint Security components you had configured in your policy ?
  3. Hello. Could you please clarify what kind of information are you exactly looking for ?
  4. Hello. What kind of components are you using ? What is your KSC version, what is your plugin versions ?
  5. Hello. Please provide information described in the following article :
  6. Добрый день. Предоставьте, пожалуйста, необходимую информацию описанную в данной статье. Опишите логическую схему вашей сети, как осуществляется подключение к сети интернет.
  7. Добрый день. Для рабочих станций можно использовать продукты Kaspersky Endpoint Security последних версий, в случае с серверами рекомендуется Kaspersky Security for Windows Server.
  8. Добрый день. Создайте, пожалуйста, инцидент в системе Kaspersky CompanyAccount возможно потребуется дополнительная информация.
  9. Evgeny_E

    KES 11 renames Office filest to .tmp

    Hello. Thank you for information. Please wait for an engineer reply in your incident.
  10. charbelseif I have sent you instruction in PM, as soon as you ready you may sent this data in personal message to @KLCentralSupport don't forget to add a link to this topic in message so we would not loose your data.
  11. Добрый день. Уточните, пожалуйста, у вас в карантине есть объекты в интерфейсе программы ?
  12. Добрый день. Приложите, пожалуйста, полный GSI отчет полученный с опцией сбора журналов Windows на сервере администрирования.
  13. Please perform "Kaspersky Endpoint Security 10 Service pack 2 for Windows" "Update" task on that host and send us task results export, use Kaspersky Lab servers as a source of update files.
  14. I don't see you mentioning about multiple instances of this issue before. Tell us about Outlook version in use, is it 64 or 32 bit application ?
  15. Добрый день. Пожалуйста, ожидайте ответа в рамках инцидента.
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