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About AndyCripps

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  1. Hi Nikolay, I tried this yesterday - deleted the affected PC from its group, left it a while, then added it back to the group - but this morning I have come in to two "Warning: there are unprocessed files" emails from KSC for that PC. I've just reset the virus counter on that PC to see if that makes any difference. The frustrating thing is that it doesn't tell me which files are 'unprocessed' or what the application is that it thinks is causing a problem.
  2. This event keeps occurring. This morning at 07:54, then again at 08:44, then again at 12:44. I get two email notification the same time, saying the same thing.
  3. Thanks Kirill, I've done this and it has resolved the issue for these two machines. However, I have a similar message from a new PC. This one is using the latest version of the endpoint, so I don't know what could be causing this. The message is: Event "There are unprocessed files" happened on computer XXXXXX in the domain XXXXXXXXX on Tuesday, July 4, 2017 10:44:22 AM (GMT+00:00) Event type: There are unprocessed files Application\Name: Kaspersky Endpoint Security 10 for Windows Application\Path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security 10 for Windows SP2\ User: XXXXXXXX\XXXXX (Active user) Component: Protection Result\Description: Legal software that can be used by criminals to damage your computer or personal data has been detected Once again, I've checked on the PC, and there is nothing reported there. There is nothing in the Unprocessed Files repository in KSC either. How can I clear this warning? Thanks
  4. I've been getting email event warnings from two PCs on our network via Kaspersky Security Centre, but when I look at both machines I can find nothing wrong with them. Below is a cut/paste of the event: Event "There are unprocessed files" happened on computer XXXXXXX in the domain XXXXXXX on Thursday, June 15, 2017 10:24:52 AM (GMT+00:00) Event type: There are unprocessed files Application\Name: Kaspersky Endpoint Security 10 for Windows Application\Path: c:\program files (x86)\kaspersky lab\kaspersky endpoint security 10 for windows sp1\ User: XXXXXXX\XXXX (Active user) Component: Protection Result\Description: Malware detected I get emailed two event warnings, seconds apart, per PC. Like I say, I can find nothing wrong with these PCs, and nothing in the unprocessed files section on Kaspersky Security Centre. Does anyone have any ideas as to what this might be, or what I am missing?
  5. Another reply! I've found out what I was doing wrong. I needed to create an update task for the latest KES version (SP2). The old update task only applied to SP1, so it wasn't getting updates. Now that there is a task set for the SP2 machines that task appears on the client, and can be run manually.
  6. Ok, I've just disabled the policy, and the tasks section is back, which means it's hidden by the policy. But, like I say, I created that policy for the latest version of KES by copying the settings from the policy for the previous version of KES, and I've not changed anything. Do you know which part of the policy will be hiding the tasks section?
  7. Hi Konstantin, Where is this found? From the screenshot I've attached the section where you used to be able to manually update has gone. It is working under a policy, but a policy I created that copied the settings from the policy for the previous KES version, so nothing should have changed.
  8. I've installed the latest version of KES on a couple of our machines to test for issues, and have noticed that the manual update option (in the 'Tasks' section of the 'Protection and control' tab) usually available on the client isn't there any more. Does this mean there is no way to manually start an update from the client now, or has it been moved somewhere else?
  9. Hi - The scenario would be to initially receive an email notification of unknown devices (in a similar way to receiving emails about critical events), and then potentially block them. But being notified is the main priority. We are currently using: Kaspersky Security Centre 10.3.407 Kaspersky Endpoint Security Kaspersky Network Agent 10.3.407 Thanks
  10. Is there a Kaspersky equivalent of McAfee's Rogue System Detection, which identifies unmanaged devices on the network and reports that information to an administrator? I can obviously see a list of unmanaged devices in the Kaspersky Security Centre admin console, but I wondered if Kaspersky has a system in place for notification of unmanaged devices in real time, without an administrator having to manually check. It's entirely possible that I've missed this in the set up of Security Centre, and it hasn't really been an issue. But as the number of devices on my company's network grows, it'd be good to be notified of any 'rogue' devices that may make their way onto the network.
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