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parviz1

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About parviz1

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  1. Hi Dear, I had same problem like you. But i can resolve my problem with these way: 1- Create a new group in Managed computers in KSC and move my PC there. 2- In group policy of the new group " Enable Advanced Disinfection Technology" 3- run full scan of all hard drives in that PC 4- After Malware running detected i allow to run Advanced Disinfection Technology to delete that malwares. 5- After finish the task my PC was clean from malware that create a shortcut on usb flash drives when i connect them to my PC. Thank you.
  2. Hi Dear support team, where can i download KSC plugin to manage KES 10 SP1 MR2? would you please take me download link I installed last patches (d) on KSC and my pc and just need the plugin to can manage via console. Thank you. " I find it here: http://forum.kaspersky.com/index.php?s=&am...t&p=2482120 " thanks a lot!
  3. I downloaded GSI report 6 from getsysteminfo.com and generate a report file (during generate report, antivirus paused). after uploading file error occurred. attachment: screenshot of error I used freegate proxy to connect to internet and upload file again but problem not solve. how to resolve my problem? thank you.
  4. OK, I create 2 groups with diffrent computers. in every group disable one component and wait 7 days for result. because i don't know on witch computer when that problem occur. disabled component: Group 1. Application privilege control Group 2. Firewall is that good?? Thank you.
  5. Hello, antivirus on clients stop working with error(attached picture) and all network connection like access to local webpages and network devices blocked. i mean i cannot find any local or remote server with ping command or open their shared folders...
  6. Hello Dear all, I have KSC 10.1.249(e) and KES 10.2.1.23 in some computer suddenly all network connections stop working. no ping to local network no webpage open... after reinstall KES problem solve for few days but again network stop. to resolve problem i must unistall KES. affected PC--> system info before unistall KES: http://www.getsysteminfo.com/read.php?file...a0a464eb84c95e1 affected PC--> system info after unistall KES: http://www.getsysteminfo.com/read.php?file...e16923f401222d3 Thank you
  7. After install updates its work normally and all problems solved. thank you
  8. Thank you for reply, I now this, but i didn't see this local tasks on other servers that have same version of antivirus. I attach another server task that have same version but the local task are diffrent. my main problem: protection is off on first computer. KES interface status: File Anti-virus Mulfunction Firewall Mulfunction Network Attack Blocker Mulfunction
  9. Hi every body I was installed KSC 10.2.434( and KES 10.2.2.10535 on Server 2008 R2 SP1. KSC work normally but antivirus not work and protection is off. in properties of computer, in task section i see some things wrong!!!! check attached picture !! I repair it but problem not solve. what is this? how to resolve it?? getsysteminfo.com alter my report and can't see
  10. Hi, in some computers that installed KES 10.2.1.23 launch failed with error. also web pages open while unistall KES. why this error occured??
  11. sorry about bug 2. i have mistake. it is disabled by default to increase performance thank you
  12. Hi, by default in ksc 10.2.434-->remote install -->installation package --> in the properties of network agent, settings section *use server certificate* is selected that cause after remote install network agent, clients cannot connect to administration server.
  13. Report bugs: 1. in ksc 10.2.434 in the properties of network agent installation package settings section (use server certificate) is selected that cause after remote install network agent, clients cannot connect to administration server. 2. executable files in repository do not show and cannot add files in the group of application privilege control with policy. Thank you
  14. Hi, I unistall the .net framwork but cannot install network agent. before i installed KES 10.2.2.10535. Thank you
  15. an error occured while installing network agent 10.2.434 on a computer. screenshot and gsi is attached. thank you http://www.getsysteminfo.com/read.php?file...c0f380d1c7fe84c
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