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Mefodys

KL Russia
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About Mefodys

  • Rank
    Technical Support Engineer

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  1. germesz, Попробуйте отключить сторонние расширения в браузере. Есть подозрение, что дело в одном из расширений.
  2. Hello, According to our information this service can block access via VPN.
  3. Bushroo2U , I have replied you via Personal messages (on this forum).
  4. Hello, The site is infected. Contact me via Personal messages for more information. Thanks.
  5. Rajeev Subedi, hello, as it stated in the message - there is an issue with the cert on the site. As I see the domain name and name in cert are not similar. It is server side issue, not Kaspersky products. The product just shows that there is an issue with the cert.
  6. Hello, The info was sent to virlab. Please wait for our responce. Thanks.
  7. muriken, hello, please, could you provide a screenshots of the problematic window? Have you tried to disable options in Notifications settings in product? Are these notifications keep showing? Please create a request to Tech support via my.kaspersky.com and tell me its number. Thanks.
  8. now, hello, according to our information there are no issues with 2018 products, Kaspersky Protection extension and the latest Firefox. Please create a request to Tech support via my.kaspersky.com and tell me the INC number. Thanks.
  9. Александр Горохов, makung808, здравствуйте, Помогает ли именно приостановка защиты помогает (не выход из продукта)? Если так, то нужно искать проблемный компонент, при включении которого ситуация начинает воспроизводиться. Также, просьба создать запрос в Службу технической поддержки через сервис my.kaspersky.com Сообщите, мне номер запроса через личные сообщения. Спасибо.
  10. Добрый день, prefix, stillwill, Создайте, пожалуйста, запросы в службу поддержки через сайт my.kaspersky.com Спасибо!
  11. Mefodys

    KPM9 - I can't select text on notes

    Hello! We received news a couple hours ago: KPM 9.1 can be downloaded from HERE
  12. Mefodys

    KPM9 - I can't select text on notes

    Hello! We received news a couple hours ago: KPM 9.1 can be downloaded from HERE
  13. Данные получили, баг 2761680 на разработчиках.
  14. Hello, For all who are encountering the issue: Please create a request to Tech support via my.kaspersky.com site. Tell me the request number via Pesonal messages. Thanks!
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