I am helping a client who has 800+ users on his site. There is an issue. The client says that at the end user's machines he notices plenty of virus activities and kaspersky successfully either disinfects it or deletes it. But the problem is seen when at the server no information is seen in the Backup folder of the Repositories. I have checked the Network agent properties and checked the options of Quarantine and Backup to communicate with server. But still the folder remains empty. its not that nothing is happening at the user end. Activities are taking place, viruses are encountered, but no information seen at the server. It is difficult to track each and every PC of the end user as there are more than 800 PCs.
Any help would be appreciated.