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  1. Welcome to Juan: If you haven't modified any settings on this "Anti-Virus" component those are the default settings that comes, with the KFA - Kaspersky Free Antivirus and might No need the Kaspersky Protection extension, which is an extra safety layer In resume: The "Anti-Virus" is an important component that nobody disabled: Now if you want to install the Klab Protection - just Goto your default browser >>Settings >>click on extensions >>Find kaspersky Protection and click -Enabled- and ready.! Also as test check the settings: ✔Automatically activate Kaspersky protection extension in browsers: ✔ check URL's : In Additional section >> ✔ Check all settings except the last-1..Those are the default settings on My KIS-2018: Web Anti-Virus
  2. Thanks for posting back to amir_s : Before provide you with some troubleshoots..Please send a GSI = Get System Information on a new post. You can download the tool from here Link:
  3. 1) Have you modified any settings on your KIS-2018..? 2) Did you clear the caches in all the browsers and Reboot after.. 3) Provide screenshot or clearly type the DNS error message displayed Note: After answered these questions, any member here could help you out.!
  4. Why I'm not able to install Secure connection..? : This app is installed together with Kaspersky Total Security its icon is placed on the desktop: What is the message shown when you Try to opened..Does it let you to enter any country at all Re: You still protected on the 'Net by Private browsing if enabled ✔
  5. Did you carry out with the fixes by NordVPN in the link above. Try them all if Not resolved. You and Hoppity contact NordVPN Technical Support the issue could be in its program if they don't offer additional solutions - contact : Remember you've the alternative to Switch to KSC >>Kaspersky Secure Connection is free for the first 300 MB - NordVPN doesn't has good reviews onLine
  6. To test if your kaspersky antivirus is causing interference - Pause the protection open Kaspersky from desktop icon >>Settings >>General >>click the green Switch off >>next click [Continous] to Turn off completely Klab protection now Try to open nordVPN if it works: kaspersky maybe blocking something..? to Return the kaspersky Protection do the reverse steps of Turned off Also try these fixes to connect the NordVPN and report results Link:
  7. To 1st question: If there's merit in purchasing KSC - I finding useful for non-Heavy web users 300 MB's free for Kaspersky customers and those who surfing the 'Net a lot can buy the premium version Question-2) The HotSpot Shield fiasco: Kaspersky as other antivirus on the market make use of this app to launch its entry-Level VPN's : The snooping issue is uncomfirmed yet..? All the antivirus, Registry cleaners, VPN's, OS's spy on their users ⤵ Question-3) The main kaspersky 2017 products like: KIS-KTS comes with the Built-In KSC when get installed the icon is placed on the Desktop: By default it remains off is upto the user to Turned on: So if is off won't interfere with nordVPN
  8. Please contact Technical Support - Link:
  9. In this case Technical Support is better qualified to answered it.. Please contact them at :
  10. Listen I'm not expert on this issues. But for Me is not advisable to run 2-Scans together let's say youGo ahead with MBAM = Malwarebytes first the Premium ver. scan takes 5-10 mins to finish up and What about if find PUP or viruses..will ask you to "Delete or quarantine" or even Restart the computer But if you're running a KTS-Full scan too it takes 20-30 mins to ending and back to the point if MBAM found threats, how would you attend its findings, so running a 2nd Scan would create a conflict - Also consider the higher usage of memory resources tha 2-Scans would take : But anyway Try on and let the Forum know the results..Seeya!
  11. If you purchased the Antivirus product directly from kaspersky via -Digital river- They asked to use creditCard & automatically you're Setup for automatic Renewals . But if you didn't receive any "Renewal reminder" ask your country regional Kaspersky or here: This article explain how renewal charges works. But can be cancelled follow this Link:
  12. May I comment on this : Not clear about that - Microsoft Notification Center >>Recommends Not to install Kaspersky Protection extension in IExplorer, perhaps happen only in Windows 10 but is allowed to installed in Windows 7 : 8 : 8.1 : As we know the extension isn't available in Edge browser there're rumors that "Edge" is blocking some Antivirus to install its extensions here So to Field Dog could you provide more details to help you better..?
  13. @TanwinTry this support site : The above link shows a phone number, but here's another-one : +61 - 283 206 035 and hope it help you out..!
  14. Try this instead: Open-Kaspersky MainPage >>Settings >>Protection >>We Anti-Virus >>Advanced settings >>select-Configure Trusted URL's >>click {Add} and type your Netflix - URL >>close your window..Any better now..?
  15. If we understand correctly the question is..if KPM support "Multiple users in Chrome" apparently No : The extension can Not be configured that way, so wait for another reply or ask Tech.Support at - How Kaspersky Password Manager works :