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i n d i o

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    Forum is my faith

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  1. Why get to a higher level, when you haven't make the basic request..? Start by sending your Help request - Use this link : https://my.kaspersky.com/support/requests/create Just open the link >> Login >> Fill up first steps and finish, with the problem description Usually this link contain the kaspersky regions - Phone numbers and Chat session but try it on my 3 - Browsers and doesn't open : https://support.kaspersky.com/b2c so for Chat session - Try this -1 : https://www.kaspersky.ca/.. : open the link and keep moving a bit the Mouse Up & down,.Until the "Chat session" appears on left side it includes a Phone# too : 866-328-5700 : Hope this help you..!
  2. To KBConcept - The link you used to fix temporary your Usb issue is concentrated mostly on the - Auto Run - operation and the problem could Be due to other reasons. PS review again the Microsoft article that I provided above. it offer other fixes if Not contact Tech support to stop useless chattings on this thread
  3. Thanks for post back and let Me tell you regarding the link above as long as it Fix the issue use it up : On your case you don't provide any clue or message error to imply - That kaspersky caused the issue. So if you don't get other answers contact Tech support Link : https://my.kaspersky.com/support/requests/create
  4. Welcome to klab forums : Please do Not use too much bolding on your posts.. Some basic steps to try on : a) Restart the PC and try again the USB device b) if still No works insert it on different ports..Front & back of the computer More fixes to Put in practice on the following Tech articles Link-1 : https://support.microsoft.com/en-au/help/817900/usb-port-may-stop-working-after-you-remove-or-insert-a-usb-drive Link-2 : https://www.premiumusb.com/blog/why-isnt-my-computer-recognizing-my-usb
  5. Welcome : Please report the malfunction to klab Technical support Link : https://my.kaspersky.com/support/requests/create
  6. i n d i o

    SC VPN for Linux

    Yeah! man currently there's Not support for that - Debian app or Linux that's why I suggested to Post the requests to Tech support..Open the above link >> Fill up first fields >> Then scroll Down until you find >> I have a request and type it here : Good luck
  7. i n d i o

    SC VPN for Linux

    To be honest we're unable to answer those kind of questions but you can redirect the query to kaspersky Technical support Link : https://my.kaspersky.com/support/requests/create
  8. i n d i o

    Some sites via the PM won't open at all

    We suggest on this case "Delete those website entries >> Username +Password" close the KPManager window & Restart the compu..Next open again KPM and re-Enter those websites it may fix the bug : if it doesn't you may try to Move those sites to exclusions list : if still No go open those sites on normal browser is what I do - Keep us updated
  9. I found a Microsoft link from 2008 to download the preparation Drive tool, but doesn't open - Here's : https://www.microsoft.com/en-ca/download/details-aspx?id=7806 So wait for a Mod advise or contact klab Technical support, they may help you with this - Link : https://my.kaspersky.com/support/requests/create Also contact Microsoft support & MSoft forum..That's all what I can suggest
  10. the Bitlocker encryption tool was created by Microsoft on 2004 as part of Microsoft secure computing : Nowadays there are other apps who claims to Do the same like..VeraCript - TrueCrypt,.Etc. Now to Qstn -1 : I believe this tool is compatible with most Antivirus apps To Qstn -2 : found Microsoft articles about, how to encrypt a disk. But this -1 from PC - World it has information & the method to Enabled..Try it at your own risk Link : https://www.pcworld.com/article/2308725/encryption/a-beginners-guide-to-bitlocker-windows-built-in-encryption-tool.html
  11. Hey! How's going mikethebiker..? While you receive a techy answer get this To Qstn -1) I read that on last versions - Kaspersky removed the ability from the user to delete virus detected, instead are send them to quarantine 2) My guess is the - inbuilt kaspersky Scan - is considered enough to detect any rootkits : Not long ago I installed this tool and couldn't get it at work.. So that I suspect, users have to Pause their kaspersky antivirus to use it is better don't mess around, with this tool unless is advised for a Mod
  12. Maybe by mistake - Downloaded from a German site : Delete the Entry from the Download folder & uninstall it from Programs and Features too - Use any of these links to downloaded again : 1) https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool 2) Link : https://support.kaspersky.com/1464 << This-1 besides offer the download it offers explanation on How to used and other important info..Hope it help you.?
  13. To all the above users, who are experiencing this problem the best choice is report it to klab Technical support - Link : https://my.kaspersky.com/support/requests/create Klab doesn't support - Free versions, but who knows they make an exception
  14. while dh27564 get back to you - Here are some alternative steps to Carry out.. if the option [ ] Perform analysis of install apps >> is not shown you could Reset your KIS version to its default settings : it may return that missed option..Also you could hide those apps - Flagged by Software cleaner as rarely used, follow link : https://support.kaspersky.com/13635#block1 * This fix apply to most apps, since klab introduced this software cleaner
  15. i n d i o

    KTS 2019 Interactive Mode

    My advise is don't use the "Interactive protection mode" and problem solved, instead Roll back to default mode called - Select action automatically - recommended by kaspersky : it has been proofed on Antivirus, Pc programs Registry cleaners,.Etc..works better with its default settings a) if you want to KTS to prompt you, when a new app Try to access your PC system then in General settings - Turn Off "Select Action automatically" b) Interactive protection mode : in this Mode the apps react to events in the way it's been specified : When an app require your attention will Notify & offer to select an action : Change it is our choice

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