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XtaC

KL USA
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About XtaC

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  1. FYI - https://www.kaspersky.com/free-antivirus now redirects to the correct page on the US site.
  2. hmm. Didn't have any problems here, but I installed from the website. What if you remove that version and download/install from here? http://www.kaspersky.com/internet-security-latest-versions
  3. If it persists when Kaspersky is disabled, then the problem most likely will not be solved by making changes to the program's setting. But, I would still check to see of the local network is trusted in firewall settings and if not, change it to trusted, reboot and check. This may be of help to you: http://support.kaspersky.com/8596
  4. how long ago did you activate the first time? If it was a long time ago, this could be the reason. Otherwise, most licensing issues that are not date and time related should be handled by an official request to the support team: http://my.kaspersky.com
  5. reports in the top right of the main window, detailed reports, should be listed here if it was detected.
  6. Had something similar happen here. Ran an update, restarted web browser and was back up and running. Not sure what happened.
  7. the web AV scans this traffic on the fly - no need to set anything specific up. If we detect anything malicious during the download or present on the web page, we will block it.
  8. The subscription should update automatically and not generate that error. what verison of kaspersky (build number and any patches) do you have: Open Kaspersky --> click on support in the bottom --> look for the "application version"
  9. prob a false positive, but it is the proactive defense seeing the behavior here (not an actual signature detection). If you trust the program, you can add it to exclusions.
  10. I know people who repaired their Kaspersky software today and the issue was fixed. Can someone confirm that repairing fixed the issue?
  11. update servers are under heavy load at the moment. I would give it some time for the other machine to update today. Also, if it hasn't updated in a few days then you are downloading more from the servers when it finally has a chance.
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