I am running Windows Vista, with Kaspersky Pure, and Microsoft Outlook.
I have access to an email service that acts as a SPAM detector. This service sends me an email each day informing of the items that the SPAM filter has quarantined.
This daily email is being caught in "Junk E-mail" despite the fact that I have marked the email sender address as Trusted.
Now, I suspect it may be Kaspersky Pure, that is identifying this as potential spam. (it may also be an Outlook issue, so I'm investigating all avenues)
So, can you advise if this could be the case?
And if so, where can I prevent it happening?
Regards