Forums

English Forum
1. Products for Home
  66.6k
  
  posts
2. Products for Business
  12.9k
  
  posts
  - After installing the program, the mouse does not work
  - By harlan4096, 13 hours ago
3. KasperskyOS, Development
  
  KasperskyOS Community
  
  19
  
  posts
4. Kaspersky Centers of Expertise
  3
  
  posts
5. Kaspersky Anti-Ransomware Tool
  
  Get help with Kaspersky Anti-Ransomware Tool for Home and Business
  
  552
  
  posts
  - My mouse and keyboard stopped working
  - By Berny, March 10
6. Beta Testing Products for Home & Business (12438 visits to this link)
Русскоязычный форум
1. Продукты для дома
  34.5k
  
  posts
  - Расширение Касперского для браузера
  - By AlexeyK, 5 hours ago
2. Продукты для бизнеса
  18.9k
  
  posts
3. KasperskyOS, Разработка
  - Запросы на развитие KasperskyOS
  Сообщество KasperskyOS
  274
  
  posts
  - Потенциальное применение KasperskyOS
  - By Uzer_007, June 29
4. Центры Экспертизы «Лаборатории Касперского»
  3
  
  posts
  - Что это было?
  - By yup2, January 12
5. Kaspersky Anti-Ransomware Tool
  
  Помощь по Kaspersky Anti-Ransomware Tool для дома и бизнеса
  
  68
  
  posts
  - Kaspersky Anti-Ransomware Tool блокирует vpn
  - By Den0, March 10
6. Бета-тестирование продуктов для дома и бизнеса (7597 visits to this link)
Deutschsprachiges Benutzer-Forum
1. Für Privatanwender
  
  8.6k
  
  posts
  - Mail erhalten: Undelivered Mail Returned to Sender
  - By DedSec, Yesterday at 01:36 PM
2. Für Unternehmen
  
  2.3k
  
  posts
Forum para usuarios hispanohablantes
1. Para usuarios particulares
  
  8.9k
  
  posts
  - Cuidado prishing!!! Correo electrónico
  - By Nathaniel, 2 hours ago
2. Para empresas
  
  2k
  
  posts
Forum des Utilisateurs Français
1. Pour particuliers
  
  5k
  
  posts
  - Installl Kaspersky Plus et Certificats
  - By Pat-1, Yesterday at 05:43 PM
2. Pour les entreprises
  
  1.1k
  
  posts
  - Comment vendre les licences en ligne?
  - By Berny, June 6
Fórum Brasileiro
1. Para casa
  
  4.1k
  
  posts
  - Mais de uma licença ativa, é possível pausar?
  - By DonKid, Thursday at 08:33 PM
2. Para PMES e empresas
  
  943
  
  posts
中文论坛
1. 家用产品支持
  
  3.3k
  
  posts
2. 企业产品支持
  149
  
  posts
Forum in Italiano
1. Utenti privati
  
  3k
  
  posts
  - estensioni
  - By Gionatan, Wednesday at 07:24 AM
2. Aziende
  
  373
  
  posts
  - scansione infinita
  - By Marco9861, May 15
Türkçe Forum
1. Ev için
  
  2.4k
  
  posts
  - edgedl
  - By murat5038, Thursday at 07:47 PM
2. İş için
  
  78
  
  posts
  - Kaspersky Endpoint Security Durdurma Parolası - ACİL PM
  - By murat5038, June 20
Nederlands Gebruikersforum
1. Voor thuis
  
  648
  
  posts
  - Patch status voor de Kaspersky producten
  - By Berny, May 27
2. Voor bedrijven
  
  6
  
  posts
  - Problemen met IIS
  - By Berny, December 2, 2021
Forum Knowledgebase
1. Instructions
  
  Frequently used instructions, how-to's, bundles of logs to be collected
  
  13
  
  posts
2. Advice and solutions
  
  Frequently posted tips and solutions from Moderators of Kaspersky Support Forum
  
  57
  
  posts
  - How Sync KSK Across Most Devices
  - By KarDip, September 19, 2024

Who's Online 7 Members, 0 Anonymous, 195 Guests (See full list)
- Vimann
- Douglas Cunha
- Alex Bond
- harlan4096
- SHOKA
- 叶尔孤白
- Berny
Forum Statistics

33.4k
Total Topics

187.1k
Total Posts
Member Statistics

71277
Total Members

1370
Most Online

Newest Member
DDDDDDDDD
Joined 1 hour ago

Forum
1. 3
  Kaspersky Premium Detected: HEUR:Hoax.HTML.Phish.gen but 'Cannot disinfect the detected object.
  
  Also, please can You go to Report of Your Kaspersky, and copy/paste the details of that detection? We need the full path of detection and other additional details, thanks.
  
  2
  
  29 minutes ago in Virus and Ransomware related questions
2. 3
  
  Kaspersky Premium Detected: HEUR:Hoax.HTML.Phish.gen but 'Cannot disinfect the detected object.
  
  @Berny Thanks for your help. # ------------------------------- # Malwarebytes AdwCleaner 8.5.1.601 # ------------------------------- # Build: 03-26-2025 # Database: 2025-04-04.3 (Cloud) # ------------------------------- # Mode: Scan # ------------------------------- # Start: 07-05-2025 # Duration: 00:00:23 # OS: Windows 10 (Build 19045.5965) # Scanned: 32094 # Detected: 0 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** No Preinstalled Software found. ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
  
  1 hour ago in Virus and Ransomware related questions
3. 3
  Kaspersky Premium Detected: HEUR:Hoax.HTML.Phish.gen but 'Cannot disinfect the detected object.
  
  @SHOKA Welcome. Please download and run AdwCleaner (*) as ADMIN. Don’t fix eventual detections Please copy/paste the TXT Log in your next post (*) No installation required.
  
  2
  
  1 hour ago in Virus and Ransomware related questions
4. 3
  
  Kaspersky Premium Detected: HEUR:Hoax.HTML.Phish.gen but 'Cannot disinfect the detected object.
  
  Please advise what am I supposed to do now. I have the option to Skip and Add to exclusions - but this seems dangerous not knowing what the file is exactly. I don't understand that if Kaspersky thinks this is a malicious tool then why can't it be disinfected (i.e deleted automatically). I'd rather delete it from my system and see if anything breaks, rather than ignore it and forget about it. If anyone has had a similar experience and can advise, I would be very grateful. SHOKA
  
  1 hour ago in Virus and Ransomware related questions
5. 3
  
  Cuidado prishing!!! Correo electrónico
  
  Lo he recibido por otro email que no es la cuenta que utilizo para Karspersky. No, no he tenido ninguna cuenta más. No te puedo enviar nada en ningún formato, porque lo borré inmediatamente. Gracias por tu interés, pero no he recibido otro email sobre esto. Un abrazo.
  
  2 hours ago in Para usuarios particulares
6. 18
  Расширение Касперского для браузера
  
  Любуйтесь еще примером: А в Опере, быть может, встроенный блокировщик рекламы отрабатывает.
  
  1
  
  5 hours ago in Kaspersky: Basic, Standard, Plus, Premium
7. 6
  
  Не работает поиск утечки данных. Принять положение.
  
  Может зайти на My Kaspersky и принять положение, которое требуется в самом начале?
  
  5 hours ago in Kaspersky: Basic, Standard, Plus, Premium
8. 6
  
  Не работает поиск утечки данных. Принять положение.
  
  попробуйте обратиться в техподдержку https://support.kaspersky.ru/b2c/#contacts или по контактам, указанным в Премиум-сервисы
  
  5 hours ago in Kaspersky: Basic, Standard, Plus, Premium

Forums

Beta Testing Products for Home & Business (12438 visits to this link)

Бета-тестирование продуктов для дома и бизнеса (7597 visits to this link)

Who's Online 7 Members, 0 Anonymous, 195 Guests (See full list)

Forum Statistics

Member Statistics

Forum