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About need2knowmore

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  1. Hello all. I have a general question regarding viruses on external media, specifically thumb flash drives. Is it possible, even after scanning with KAV 2014, that there could exist a virus on this thumbdrive, or, it could "do it's thing" before KAV can actually detect it? Ok, this sounds a little paranoid but here is the deal. I provide people with photos on usb thumbdrives and I got an email from the supplier that a batch may have issues with not being readable or may have viruses (installed from the factory...how's that for nasty) (not every thumbdrive, just possibly the odd one), and that I should not use them and/or let everyone who got one from me know that they may be an issue. Since I scan everything by default, even blank drives, are they safe? There can't possibly be something on them that KAV did not see or something that jumped into my computer that KAV cannot see or detect? I know this sounds paranoid but I have no idea how these things work. By the way, KAV on my computers regularly perform rootkit scans and I've done a scan of my computer and all other removable drives. I've seen responses before to the tune of "no antivirus will detect anything" and that's maybe true but not comforting. I'd appreciate it if someone could drop by here and let me know that everything is ok. And if it matters, I use win7-64 and Kav2014 and naturally everything is kept obsessively up to date and is running well.
  2. Right. Mucking with important things like my antivirus that I depend upon is not something I want to do. I definitely will just live with it as uninstall/reinstall is a bit of work and really, it's just a number on a window which reminds me that KAV did it's job.
  3. I'm using KAV2013 but I suppose the file structure is the same? I just navigated to that folder and do see a folder referencing the date the nasty tried to beat KAV and lost. I'm guessing that if I go through all this to delete it, it won't mess anything up and if so, I can put it back? Seems like a lot of circumvention to go to and it would be nice if KAV would have a "reset" button. Thanks for the reply. edit: del quote.
  4. Thanks for the confirmation. I figured this might be the case so I just have to learn to live with looking at it and knowing it was in the past and not relevant. I can also change the report period once this incident has faded into the past to show me just the past month or so and it'll be all clear.
  5. A few days ago KAV 2013 did a good job of protecting me from an iframe, blocking a website but leaving me with this report listing. I've deleted reports in the usual fashion (settings-reports-clear) but this report is still listed on the report window. I know I am nitpicking but I'd like to see it gone. The reason is that if I have it all clear, it's easier to notice when something is wrong as I won't see all "zeros". I've looked and looked all over the KAV website as to how to actually clear this window, not just the reports and if there is a way, it eludes me. Is there a way to clear this up and if so, how? Thanks for any advice.
  6. Yes, I too am back to normal. Thank you to those who work behind the scene to set things right.
  7. richbuff.... That's what is most puzzling to me is that the detailed update report is absolutely normal. It shows the usual selected, downloaded, updated and task completed. It's everything else that's gone bonkers.
  8. I have nearly the exact same issue. I too have the same date/time of the update but worse still, no matter how many times I update (and the logs show updating and that it's successful), the main gui keeps telling me that the databases are out of date with a yellow exclamation point. Earlier today, I noticed Kav turned itself off and also said my license was invalid. After a huge update (around 8mb), all was well. Until the next update when I find myself in this situation. Ugh. Note my signature lists my win7 computer but this issue is on my winxp computer. I haven't turned on my win7 computer today so I don't know if it's happening there as well. My wife still uses winxp on her laptop and it has the same issue saying she hasn't updated "in a long time" even though kav is set to auto update hourly.
  9. Of course as usual you're right Rich. If I should have any more issues with anything I really ought to let the lab know.
  10. So, don't get me wrong...I've tried competitors and found KAV has done a good job of protecting me for years now with fewer hassles than "the other guys". However, with all due respect I think KAV2011 is getting a little out of hand. I know there are many threats that change by the minute and KAV is just trying to stay one step ahead of those nasties but in some cases, it's being a bit of a pain. I mean, seriously, when it has to tell me that my huey pro, Canon EOS utility software among others is "legal software that acts like a virus...." and so on, that's a bit much. And then to have to spend an hour trying everything under the sun including numerous reinstalls to get it to ignore dvdfab instead of throwing every exe component of it into quarantine (including the uninstaller) as either trojans or whatnot is nuts. I just hope the next time I turn on the computer (win7 64 bit, KAV2011 latest build) that dvdfab is still there. I won't complain should the day arise when it saves me from an honest to goodness virus and I'd rather have it on my computers than "the other guys" but holy toledo it's becoming a chore to deal with when it comes to honest programs.
  11. I appreciate the bit of help offered so far and I know some people will think I'm crazy (and you may very well be right) but I've decided to roll back to ver.2009 for just a while longer. It's not so much this issue (which I think might be a leftover from some software trials...perfectly clear possibly) but I've had a problem occur with the random (after every update) rootscans. It deleted some data from a minor game program while I was playing it. I don't want to think what might happen if I'm rendering a movie in roxio. I just thought it'd be the polite thing to do to let everyone know that you shouldn't waste too much time on this thread as it's not something I'm dealing with anymore. I guess it can be closed. Thanks anyway.
  12. I'll add my name to the list of unhappy people. I just had a scan happen (and yes, I have gaming checked) and I lost some data from the game. I hung up and then I lost all score data. I'm not impressed. I loathe to think what will happen if I'm in photoshop, dreamweaver, roxio (rendering a movie) or some other intense program when KAV decides it's time to do a scan and something important gets messed up. You know, there's protecting me and then there's going too far. Add my name to the list of people that think that scanning every few hours is ludicrous. KAV has to give us the option to turn that off.
  13. Thank you for the reply. My main KAV screen actually is yellow, telling me that there's potentially unwanted software detected and my security is at risk. I'm assuming KAV errs on the side of caution here. Regarding your last statement, I'll assume that I can tell KAV to ignore this for now and my status should return to "green" and if it truly is something unwanted and tries something funny, KAV should still stop it (?). Naturally, I make sure my definitions are constantly updated. What's the point of having a Ferrari and not putting gas in it?
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