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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Ferror
    Started by Ferror,

    I have a bunch of kaspersky Internet Security licenses for sale and I just realized all have expired. I really which these licenses can be reactivated to enable me sell them. it's a lot of money you know? Hope my plea will be considered.

  2. dimahom
    Started by dimahom,

    We're going to Spain. Set server connection for Spain, but notification seems to be stuck on "connecting', without actually connecting. I's been this way on and off for 24 hours. Do I have online security coverage or not?

    Flood and Flood's wife
  3. Gen_Luiz
    Started by Gen_Luiz,

    Hi i have a mac os big sur and windows 11 and kasperky internet security. on windows i found the configuration to enable or disable firewall, but on mac os i cant find! Someone can help me ?

    Flood and Flood's wife
  4. KasperskyUser13
    Started by KasperskyUser13,

    Hi This web site is Kaspersky middle east region English language. https://me-en.kaspersky.com/ Its blocked by kaspersky IS, it says (untrustworthy website has been prevented). it was working fine in the past what happen now? is it a false alarm?

  5. ABC1
    Started by ABC1,

    I have a multi-boot PC with both Windows 7 and Windows 10. As far as I know Kaspersky confuses the 2 different operating systems on the same PC as 2 devices, correct? I have tried that in the past with no success. So, can I buy 2 single-device licenses and use them simultaneously - each one for each operating system ('device' according to Kaspersky) under my single account?

    Flood and Flood's wife
  6. JPEKaspersky
    Started by JPEKaspersky,

    Good Day. I already contacted technical support and no one helped me, they said they didn't have that information. Although this is known to happen, this is the first time for me that this big delay in the distribution time of the database and the local time (CET-1) has happened. Any colleague in the community can let me know if he is in the same situation as me or not. I use KIS 21.3 (j) Thank you very much for any clarification. JP

  7. Nicitel

    Operating sysyem: Windows 11 but it was happening on Windows 10 as well Name: Kaspersky Internet Security Version: 21.3.10.391(i) Ever since I installed Kaspersky I'm having trouble launching Modern Warfare/Warzone. When I somehow get in after fiddling within Kaspersky exceptions and whatnot it doesn't let my game save, so it's blocking the game making changes on my PC I guess, and every time I restart PC I start having trouble again. Today it didn't even let me download an update for Warzone from Battle.net. No idea what to do anymore, I've put Warzone into exceptions or something, marked it as trustworthy, but none of it helped, and I'm …

  8. JPEKaspersky

    Good Day. Since yesterday I have noticed that when I update the database, in the reports about the update of the same, it appears as in this case that I illustrate here a time much before the time of distribution of the database. I attached the report image and the database distribution date image. It has now become normal for the release date (in the update report) to be much earlier than the database distribution date. Now it is normal or is it something that is happening with my KIS 21.3. ?

  9. nareshmeena
    Started by nareshmeena,

    i m using kis from past few months 1.it doest show or update any application (like telegram desktop which itself show update but kis not ) 2. i disabled safe pay because i dont use it,but will it lowers security against malwares 3.i still have 1000+ day left ,is their anything that i can upgrade to kts at cheaper price 4.when will new version will release for india ( i liked black theme so much )

    Flood and Flood's wife
  10. nhoxgv00
    Started by nhoxgv00,

    i deleted the extension and now there's no way I can reactivate it, how can i turn it back on

  11. Springwoods
    Started by Springwoods,

    In an attempt to pirate windows, a coworker of mine has downloaded a fake windows activator from a website. he choose to disable KIS thinking the activator is genuine and install it. Now his computer behaving erratically. 1. Every now and then, the application is trying to connect to illegal websites triggering KIS Alarm. It appears from time to time. 2. We already use KIS to scan the computer, it detected it as WIN32. EPEH trojan, residing in System Memory. However, disinfecting and rebooting makes no changes. 3. Whenever we disinfect it without restarting, the problem seems to go away. but whenever we restart the computer, it comes back again. Please…

  12. ali3400
    Started by ali3400,

    What does firewall do?

    Flood and Flood's wife
  13. Michael-Knight
    Started by Michael-Knight,

    Currently I am using a Kaspersky Total Security 2022(v21) trial.In my country's region, they still sell KIS 2022 instead of Kaspersky's new products Kaspersky Standard/Plus/Premium. I have some questions: 1-If I buy a Kaspersky Internet Security license now, will I be able to use/upgrade free to Kaspersky Plus when it will become available in my country/region? 2-If I buy a KIS license, when Kaspersky Standard/Plus/Premium become available in my country if I don't want to upgrade free to Kaspersky Plus, will I be forced to upgrade free to use Kaspersky Plus or can I continue using KIS if I want? 3-If I wait and buy a Kaspersky Plus license when it bec…

    Michael-Knight
  14. Ye65666
    Started by Ye65666,

    My Kaspersky says my protection may be at risk and I need to update my database. I tried to do this but it just goes to 9 percent and then stops. I have tried everything and have also ran a complete scan of my computer. Nothing is working and I would like to fix it

    Flood and Flood's wife
  15. mehdifirefox
    Started by mehdifirefox,

    I will open this xray.exe any time. This message comes I want to let the server be used forever How to do it not to give Kaspersky a message

  16. David Hader

    Dear support, I have install Kas Internet security with my license key . But as of now all my company website can not access. Please see my attachment file. How can i fix this. Thanks

  17. Mee
    Started by Mee,

    Since latest update, my internet security will no longer update. It says critical issue and only gets to 25% before going no further. I can't find any option in the help section to fix it.

    Flood and Flood's wife
  18. user_kasp

    Any kind of requests in some specific environments are been blocked by kaspersky. If is use specific env and do: pip install yfinance for instance this request will be blocked giving follow error: "WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ProtocolError('Connection aborted.', ConnectionResetError(10054, 'Was forced to cancel an existing connection by the remote host', None, 10054, None))': /simple/yfinance/" it also happen with any http request. If I use "requests" lib to do any request it blocked. if I change to another env I can performe this without any problem. I trie…

    Flood and Flood's wife
  19. GaryGW

    I am unable to update apps (zoom) via KIS. Also unable Windows Update is failing, as well MS Outlook 2019 (local install) unable to update email using IMAP/SMTP (one account) OR POP/SMTP. I have not changed network settings, but this started while I was traveling in Europe (now back in U.S.). I've tried alternative wifi, as well as Ethernet access to the internet. Internet IS available on both networks, but these update problems persist.

    Flood and Flood's wife
  20. SInghal Iron
    Started by SInghal Iron,

    my activation code is. : [deleted]

  21. Murilo Chianfa
    Started by Murilo Chianfa,

    Hello guys, my customer report me thats my website is infected and blocked your access, can u help me ? I checked the website with your threat intelligence portal and apparently there is nothing. https://opentip.kaspersky.com/?tab=web report: Evento: Objeto malicioso detectado Nome do aplicativo: firefox.exe Caminho do aplicativo: C:\Program Files\Mozilla Firefox Componente: Antivírus da Web Resultado da descrição: Detectado Tipo: Trojan Nome: HEUR:Trojan.Script.Generic Precisão: Análise Heurística Nível de ameaça: Alto Tipo de objeto: Arquivo Caminho do objeto.: MD5: E37C65682E27FAFD8095FFF090AE3CD5 Motivo: Análise espe…

  22. veram digitals

    "You have exceeded the maximum number of activations allowed for the entered activation code" error

  23. Kasperov
    Started by Kasperov,

    Hi, yesterday I had problem with Kaspersky Lab Launcher taking 30% of cpu for a long time, & first thing that came to my mind was to delete KIS cache, I searched about it but got nothing worthy. The problem with Lab Launcher solved on its own, but generally I want to know, is it ok to delete cache folder's content (c:\ProgramData\Kaspersky Lab\AVP21.3\Bases\Cache\)? & does it help with potential problems or freeing up some space? Thanks

  24. romantic1984r
    Started by romantic1984r,

    Currently, my computer is using windows 11 operating system. After installing Kaspersky Safe Kids, there is a reading and writing status of SSD hard drive up to 100%. I'm going to send the attached image and log file for everyone to study the error. but the system only allows up to 48mb. So I don't know how to send the log file

    Flood and Flood's wife
  25. JPEKaspersky
    Started by JPEKaspersky,

    I had two network attacks that were blocked by KIS 21.3 I attach the images. Should I be worried or do something else?

    Flood and Flood's wife

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