Kaspersky: Basic, Standard, Plus, Premium
Get help with Kaspersky for Windows, macOS, iOS, Android and Linux
1873 topics in this forum
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I have been a Kaspersky user for many years and I've been really impressed with it. With all the scares about it's safety with its Russian background I rode that out, listening to the guarantees that my account could never be made use of by a foreign power. But now after a two year deal I am coming up for renewal. I remember your promises, but I also remember the promises that Russia would never invade Ukraine - they didn't seem to be worth that much - and it has really made me question whether, when push comes to shove, any Russian based organisation can be trusted. I'm not sure what reassurance I want. I have no issue with Kaspersky as a company, but it I don'…
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- 2 replies
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- 2 followers
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I believe I saw there was a 3 user license but is there a 4 user license?
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- 1 reply
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When I right-click on the desktop, I go to the Kaspersky icon, look what appears in the image below: What should I do to fix this issue or bug? ?
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- 14 replies
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- 2 followers
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I have been using KTS for years now, and I still have ~100 days left in my subscription. I would like to switch to Kaspersky Plus for the VPN. I saw in the FAQ section that KTS and KP are backwards-forwards compatible. Does that mean I can retain those 100 days in my Kaspersky Plus subscription if I switch right now or do I lose the days?
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- 4 replies
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How can I disable the Kaspersky keyboard prompt in password fields using browsers on Windows 10 PCs? Nick
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- 3 replies
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How do I stop the annoying Kaspersky pop-up box from appearing each time I start my computer?
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- 0 replies
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- 1 follower
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I just now updated my KIS to Kaspersky Standard and after updating I am seeing that CPU usage has increased by a lot (around 20-30%) more. My application version is Standard 21.9.6.465 Database release 15.03.2023 06:08AM
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- 6 replies
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- 4 followers
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Hi everyone I clicked on a link and the webpage only partially loaded before a notification from Kaspersky popped up (I can't remember what it said, sorry). Anyway, according to the ''Safe Browsing'' report the link that was blocked was for a .jpg image, though this isn't the link I clicked on so I assume it was embedded in the webpage? I'm using Brave Browser which I understand isn't supported/protected by Kaspersky Plus. With this in mind how is it possible for Kaspersky to still monitor and block dangerous sites? I've read that Kaspersky can't block files accessed via Brave Browser, that it can only remove them once downloaded - as such should I consider…
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I'm currently using Anti Virus version, but recently I saw on Youtube new version, with new UI. So when I searched for it I only got that versions in title are only available for US (probably north and south America). So, I'm wondering if anyone knows when new versions will come to other countries, which are in Europe (West and South)? I'm asking this due to licence, which is not applicable from Europe to US version of software.
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- 48 replies
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- 5 followers
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My laptop is running Windows 10. I have a 5 device Kaspersky Premium subscription. I have installed Kaspersky on 3 devices, one of these is my laptop. Yesterday, I changed the name of my laptop (i.e. Settings > System > About > Rename). I just checked my Kaspersky online account and see the name change has been counted as a new device. Instead of reporting only 3 devices on my subscription, my Kaspersky online account reports I have installed it on 4 devices. My laptop is reported twice. In my Kaspersky online account, I believe I can disable a device by 'disconnecting' it. I want to disconnect the device identified using the old computer na…
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- 2 replies
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Currently it seems that it is available only for the residents of US & Canada.
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- 20 replies
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- 3 followers
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Good afternoon After the last update of Kaspersky to version 21.9.6. 465, last Thursday, the 16th. But after the update I also noticed that the antivirus no longer automatically updates the background scan has not worked since the update. thanks in advance. The Microsoft edge version Versão 111.0.1661.44.
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- 0 replies
- 1.5k views
- 1 follower
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After enabling Anti-banner, Kaspersky is blocking Bing services from Edge Dev. To reproduce, install the latest Edge Dev version, and click the Bing icon in the title bar. I tried to add exceptions for *msn.com*, *bing.com* and *microsoft.com*, but nothing works.
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- 19 replies
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- 4 followers
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I left my computer alone for two weeks, When I returned my Kaspersky icons had disappeared from my desktop. Kaspersky still appears to be running but I cannot launch it from the apps list and get the same annoying dialogue as the original poster. Kaspersky also cannot open the secure browser to my Bank or other financial sites. I have tried downloading Microsoft.net framework and reinstalling it but this achieves nothing either. Is this some monkey business from Microsoft?
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- 2 replies
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- 2 followers
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I have purchased Kaspersky Plus 3 devices for 2 years subscription. How many devices can i connect for each user where all features (VPN, password manager, security) will work properly????
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Greetings, Not a serious issue, but I use Microsoft Edge, and for some strange reason the browser extension no longer shows the correct numbers on data collection attempts. They show perfectly on the Kaspersky Plus GUI but they are all zeros in the extension itself. Any idea what's wrong? I've uninstalled and reinstalled the extension but it doesn't fix the issue. Please help.
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- 2 replies
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I just want ask you if it is okay use not officially released product. So on my local website kaspersky.cz is still version 21.3... And i have link for download czech version 21.8 and also for 21.9 newest version i thinkg. These versions are not released officially on kaspersky.cz (will be later). It is okay use it? And what about share this link with others? Or it is forbidden? Please only special statement from KL employee for example @Danila T. or @Igor Kurzin Thank you
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- 2 replies
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- 3 followers
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When I try to open Microsoft Edge Dev's "Discover" board (the New Bing entrance) on the right side, it shows that "This content is blocked. Contact the site owner to fix the issue." However, when I paused the protection of Kaspersky and relaunched Edge, this problem solved itself. It seems that there's a conflict between Kaspersky and New Bing.
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- 2 replies
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Hello. I have purchased Kaspersky Plus and I use a MacBook Air m1 with Ventura 13.2.1. I live in Norway. The installation went well but I have the old interface? Look: On the Kaspersky site the new interface is like this: So what is going on? Thanks!
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- 11 replies
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- 2 followers
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This appeared with the last update a few days ago.
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Hi, I am looking to purchase a version of Kaspersky. I am currently running the free version. What I am wondering is what is the difference between the four in the title. It looks like 2 completely different lines of software. I am used to the internet security and total security line, but then there is this (new?) free, basic, plus and premium suite. What is the difference between the two lines of software. Is premium comparable to total security.
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- 57 replies
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- 3 followers
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I removed Total from my pc in order to install Plus not know if it was an upgrade or not. My daughter wanted Plus on her laptop so we decided to jump to Plus instead of wait. OK so far both working good but no activation code has been received. FAQ says its in the email, erm, no its not. Trying to find the activation code in My Kaspersky as per instructions, erm, no it isnt. The Licence is, but code is XXXX XXXX etc. Also Plus says that I have unlimited VPN but then states on a difference page 300mb limit?????
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- 17 replies
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- 3 followers
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I have a 5 PC License for KIS. All PC/Licenses are working fine. After upgrading one of the PC's from KIS to new Kaspersky Standard I am running into Account login problems. Though I can sucessfully login on the same PC via Firefox to the MyKaspersky account... the new installed Kaspersky Standard is failing to login into the valid MyKaspersky account. Error ist "You entered an invalid password" though I am logged in to MyKaspersky via Firefox and I am using same PW to login via newly installed Kaspersky Standard app as I use for Firefox to login to MyKaspersky. What am I doing wrong? Where is the problem? Why is login via app failing? Can be me, but how ca…
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- 741 views
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My brother said he would purchase a "basic" serial for my Android tablet next week, he lives in Europe (Spain) and I live in the UK. But I have just been told off a friend that this will not work, since UK left Europe and it won't activate. Can someone confirm if this is correct. As I'm confused about this. Many thanks.
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- 2 replies
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Good morning, can anyone inform me what version I get on my android phone (POCO F3) I have purchased Premium for five devices but phone will on show free version, thank you
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- 6 replies
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