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Kaspersky protection and KPM extensions not working

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I have Kaspersky Premium version

I installed the Firefox browser and installed the Kaspersky protection and Kaspersky password manager extensions and I have a problem.

The protection extension is shown in grey color, and the KPM is shown in red color and asks me to download and install the Windows app (screenshots attached).

I'd be happy to get help to fix this issue.






Edited by Tomer84Jx
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Hmmm KPM detected that is installed in browser.

Weird...only 2 options :

1. Maybe reinstall KPM

2. contact Tech Support

Also check open kaspersky antivirus > Security tab in left > scroll down and chceck for installed extensions. Is there firefox?


Edited by nexon
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