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Kaspersky: Basic, Standard, Plus, Premium

Get help with Kaspersky for Windows, macOS, iOS, Android and Linux

  1. AX,User,Al
    Started by AX,User,Al,

    Dear Kaspersky Team and users, I want to update my license from Kaspersky Internet Security to Kaspersky Premium. I go until page to pay, but in moment i process the page show me this errorr. Please let us know how we can process. Thank you. Your payment status is unknown. Please wait. The status will automatically update on a regular basis.

  2. always_working

    Have the app set to scan daily and update databases automatically but generally don't like to leave data on and don't connect via WIFI. Is it advisable to leave the data on so the app can update or is it best practice to turn the data on and update daily (and then turn data off again)? Is there a best approach? Any insight is appreciated!

  3. Guest
    Started by Guest,

    I keep getting this popup, anything I can do about it?

  4. Snowwolfboi
    Started by Snowwolfboi,

    Hi Kaspersky users i was wonder which settings in any protection module should i adjust to get most protection but also most performance of Kaspersky so it make my pc mostly protected and mostly pc performance while Kaspersky use low pc resources

  5. BilDos2
    Started by BilDos2,

    I would like to test protection against: - keylogers - screen capture What’s the best tool to perform verifiactikn ?

  6. Guest
  7. Sandy421
    Started by Sandy421,

    I have renewed my Kaspersky license (Anti Virus Plus for $59 with auto renewal), but I'm getting the error that my license has expired. The price was discounted to $59 as long as I am on auto renewal. I checked in my Subscription Management and I am on auto renewal. I received email confirmation from Kaspersky that my account has been updated. But I still get a license expired message when I open the Virus Protection on my laptop. I have corrected the time/date settings on my PC Windows 11 laptop, and synced as directed. As directed, I then chose the renew Kaspersky button again on the app to see if it would acknowledge that I have renewed. It still says that my…

  8. lku
    Started by lku,

    Hello. I am new to this forum. I will tell you a bit about myself. I am a gamer, I like reviewing malware in virtual machines (for educational purposes) and like watching malware review. I am 13, so don't expect me to have very good english. I use the Kaspersky Free version, I was born at night, but not last night to execute obvious malware. Now that that's out of the way, I want to talk about something. I have recently seen a video, that talks about a R.A.T. mentioned a number of times in the video. It is named the "Doenerium Grabber" The youtuber that uploaded this uploaded with the title: "Doenerium Grabber: The Latest Threat That Kaspersk…

  9. Fira

    Thank you. I was born in North United States of America I live in North United States of America I am from North United States of America If I want to buy Kaspersky Premium - Ultimate Virus Protection for your digital life | Kaspersky Kaspersky Premium 10 devices for 3 years at $244.99 is it a one time fee for three years of protection or is it $244.99 first year then different price next year? Also even when I attempt to use a bought from bank VISA gift card with more than enough money to buy Kaspersky Premium it will not let me. How do I fix this issue? I Jason do not have a bank account at all nor a non gift money pa…

  10. Guest

    I know that kaspersky blocks screenshots taken by not trusted applications while on Safe Money, however, does it also block screen recording aswell?

  11. FrezZy
    Started by FrezZy,

    recently in the past few days i have noticed KPM no longer wants to work with Brave. It installs the extension but it keeps saying to install the password manager program, yet i already have it downloaded...

  12. Dayvid

    I noticed my computer has been very very slow and every now and again i get messages from kaspersky saying "previous application launch failed" i have optimized my computer and run a full scan on my computer the other day and nothing comes up as wrong, also when i try to play Fortnite the game lags incredibly bad, it is when i sign out of that game do i usually see the "previous application launch failed".

  13. Krist46
    Started by Krist46,

    Hi, For some months, my Kaspersky keeps blocking the Sync of Adobe Cloud App and the Steam also. I go to te exclusion and cannot make it to work. Must disable the antivirus and everything works fine, but when the Kasperksy Antivirus is active, it gives , me errors and not sure what it is. I will try another product if this cannot be fixed.

  14. Foxtrot
    Started by Foxtrot,

    Hello, with Kaspersky default settings you receive security news and get notified by green envelope icon in taskbar. I turned off security news as explained here: https://support.kaspersky.com/help/Kaspersky/Win21.13/en-US/137577.htm If I want to manually check the security news from time to time how can I do it? I dont want taskbar notification, but I want some page where can I see list of the security news. Is it possible? Thanks.

  15. Guest
    Started by Guest,

    Hi When i check the app update it say that everything is up to date but when i check whit this software (https : // patchmypc . com/home-updater) it find a couple of updates. Way is not Kaspersky picking up the updates? I include a screenshot that is showing the update and Kaspersky that say that everything is up to date. Edition Windows 11 Pro Version 22H2 Installed on ‎2023-‎01-‎18 OS build 22621.1343 Experience Windows Feature Experience Pack 1000.22639.1000.0 Kaspersky Standard 21.9.6.465

  16. byron.rene
    Started by byron.rene,

    I just bought my premium subscription and I didn't check that it was only for one device. How can I upgrade my subscription? Can I cancel my new subscription?

    Flood and Flood's wife
  17. PhongT

    Mình mua Kaspersky Premium cho 05 PC. Bạn hướng dẫn mình cài đặt cho 04 máy còn lại nhé

    Flood and Flood's wife
  18. Guest

    How do I make notiifcations look like this with Kaspersky:

  19. SHX

    Hope to get help: At present, Kaspersky China still provides the KIS v21 version released three years ago for MacOS system, which is already incompatible with the latest MacOS13 and some software. Please,How can I get the genuine activation code of China region that can activate and use the latest version of Kaspersky Plus installation package download link or dmg file?

  20. Guest
  21. Psikofunkster

    After the Asus Armoury crate "fix" by Kaspersky i'm getting this warning: If i rule it out it comes back again. and although it could be related with this https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-22H2#3048msgdesc for me started after Kaspersky latest "fix". What can i do?

    Psikofunkster
  22. david_b_75

    After installing Kaspersky premium and restarting my computer kaspersky blocking asus services i tried to create exclusion, pause kaspersky but no luck only way to get Asus service to work again is to uninstall Kaspersky. I use the last version of i figure it out after several windows 11 reinstalls Has someone the same issue ?

    Psikofunkster
  23. ailun15
    Started by ailun15,

    It is a game injection program and I confirm that it is 100% safe, but I can't use it. Kaspersky is blocking the driver from loading. I added the whitelist list, the trust list, restarted the computer, and still can't load the driver, so what should I do? Can you solve this problem? My solution is to uninstall Kabasky. This is the only way I can find, but I like Kaspersky, so does anyone know how to get that injector to load the driver method for this software on a computer that has Kaspersky installed? _______ _______ _______ _______ |\ /|\ /|\ /|\ /| | +---+ | +---+ | +---+ | +---+ | | | | | | | | | | | | | | | |S | | |E …

  24. MichaelDove
    Started by MichaelDove,

    My problem is that Google Chrome works until the screen is IDLE for about a minute, and then G Chrome CLOSES! I have been using Kaspersky for two years and just UPGRADED TO KASPERSKY PLUS about a week ago. G Chrome has ALWAYS worked on my three computers, one W 11 and two W 10. It is my main browser. Now on all three computers, if Google Chrome is idle for about a minute, it CLOSES! Why is Kaspersky PLUS closing Google Chrome?

    Flood and Flood's wife
  25. SAJFLADD
    Started by SAJFLADD,

    Sorry about the bold text, the system won't let me turn it off I'm now using KTS, vs 21.3.10.391(k), with Windows 11 Home, vs 22H2 / OS build 22621.1778, that has Microsoft Defender Antivirus installed - real-time, always-on antivirus protection So, is microsoft defender compatible with KTS or should defender be turned off? Thanks

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