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Kaspersky: Basic, Standard, Plus, Premium

Get help with Kaspersky for Windows, macOS, iOS and Android
  1. ralphalainv
    Started by ralphalainv,

    Hi Kaspersky team, Good Day. I noticed recently that when my Kaspersky Anti Virus app is on, steam is not downloading. When I turn it off, steam can download without any issue. I am not using Kaspersky Internet Security btw. How can I exclude Steam from Kaspersky? I tried the exclusions section but I am not sure if I am doing it right as afterwards kapersky is throwing error. When I check exclusions list, Steam is not added. Please see attached screenshots. I would greatly appreciate if you can provide step by step instructions on how to solve this issue. Thanks very much! I would greatly

  2. Danila T.

    All information about Kaspersky 2023 is available here: This topic is now closed.

  3. Karzai

    I got a virus that deleted Kaspersky, so I reformatted pc and I'm going to download Kaspersky again and it has told me "An error has occurred during installation of .NET Desktop Runtime (x86). Please help quick because I am worried of getting another virus. picture below, this is also a fresh installation of windows 11. I also do not want to download that version of .NET cause its discontinued but if I have to I will.

    Flood and Flood's wife
  4. Estefany Rey Becerra
    Started by Estefany Rey Becerra,

    Hi, My brother recommended me to install Kaspersky. I'm checking at the packages, and it's better to buy the one with the most devices. But my brother is in Costa Rica, my parents in Colombia and I in Germany. If I buy (in Germany) the license for 3 devices, can it be installed on all three computers in different countries? Thanks.

    Flood and Flood's wife
  5. Clem
    Started by Clem,

    Good Evening. I purchased Kaspersky Premium this evening. I however couldn't activate and install it due to the reason stated in the title. Any information/help regarding that will be highly appreciated. Thanks

  6. Džiugas1959

    I will provide screenshots of how it looks, but clearly it's facing some kind of a problem. I had it replicated.

  7. Džiugas1959

    The official Global and Lithuanian websites don't have versions of „Kaspersky: Basic, Standard, Plus, Premium“„ in native languages which are not found on neither „Kaspersky.com“ or „Kaspersky.lt“ (That website hasn't been updated in a while). The „My Kaspersky“ website only shows products that you have already installed in a separate download section. I was thinking that it wasn't released, but I was wrong since: I downloaded „Kaspersky Basic“ from the UK website (which for some reason needed to be typed in the url, since Basic is not found on the website download section) Installed it, then went to „My Kaspersky“ and magically it now gave me an option to downl…

    Flood and Flood's wife
  8. klarenz47

    Plus, my password visibility feature or functionality is missing?, I accidentally click the x button but I am worried because I could not see to get it back in the dashboard..

    Flood and Flood's wife
  9. wimorrison
    Started by wimorrison,

    Why is that Kaspersky keeps bring up these same registry issues? I clear them and the following day they are back again - surely once they are cleared, that means they have been fixed, or should have been fixed by the program? I get the impression that this is a default list and when you say fix, it doesn't actually do anything at all - merely cosmetic dressing to give you the impression that the program is providing 'value'.

  10. JohlC
    Started by JohlC,

    Hello, i subbed through google payments and all seems well.. but going unto the subscription management page on google it says i must confirm my sub in the ap(written in red bellow the app name, otherwise the subscription may be cancelled. i Have already looked unto the App and the Software on the PC, and all seems to be set correctly, any ideas on what needs to be done? Thanks!

  11. Gunvant Ahalpara
    Started by Gunvant Ahalpara,

    I had subscribed for two years and was happy with but unfortunately too much of disturbance from the company and not allowing to work on my PC , no response from company so no option than to delete and loose my amount.

    Flood and Flood's wife
  12. abdelaziz
    Started by abdelaziz,

    hi have an issue with my subscribtion that i just bought i got error [Subscription: Not supported in your region] why i bougth it for middle east from your website with recipte number # 3706EYR8917 and i sent email and i didnt get reply after your requested some data

  13. Heavyhms
    Started by Heavyhms,

    Hi, is possibile to downgrade Kaspersky premium to Kaspersky standard without a new serial? Actually I have Kaspersky premium (automatically activated with previously installed Kaspersky Total Security license, 400 days remaining), but I would like to try Kaspersky standard (i use standalone VPN and password manager from another vendor) I dont need the Kaspersky home network scan also (and I cannot find any option to disable).

  14. yash
    Started by yash,

    Will it be free, or I have to purchase a new subscription, since I already have an year of subscription left.

  15. younes_udlfrom
    Started by younes_udlfrom,

    I am completely bothered by a problem that appears many times when I want to access a website. a Kaspersky labeled page blocks access to the site as follows: and System: Windows 7, with 64 bits. Any help is sincerely welcome with my respectful salutations.

  16. Jopa66
    Started by Jopa66,

    Just got back home today and noticed Kaspersky icon has turned red. From my previous thread I mentioned that Kaspersky Free v21.6.7.351 was updated to Kaspersky Plus v21.6.7.351 trial just yesterday. Everything was fine until sometime today in my absence. Attached screenshots should outline the problem. OS Windows 7 Sp-1

    Flood and Flood's wife
  17. Lost
    Started by Lost,

    Just got kaspersky plus, installed it , seems its working. i see that unproductive region message. just wanted to know what functions of kaspersky plus are unavailable to use because of the product not yet launched in my region Australia. attached a screenshot.

    Flood and Flood's wife
  18. AZ Babar
    Started by AZ Babar,

    Hello, I had purchased "Kaspersky Plus 5 Devices 2years" 28 NOV 2022, 5:31 PM vide Order number "373F280HGMD" but activation codes are not received due to "Subscription: Not supported in your region". My current region is Pakistan. I had emailed Kaspersky support and received auto generated reply with "ID INC000014771962" .

  19. Kohatian
    Started by Kohatian,

    I want to buy kaspersky premium but I have one month left on my current security software. I want to activate it later. as I understand it is automatically activated on the email address after purchase. So how do I pause my subscription until i m ready to activate it.

  20. Majid
    Started by Majid,

    I have purchased a product Kaspersky Standard, and after purchasing it, I cannot active because it is not available in my ( region ) Not supported in my region , so what is the solution? because in the homepage they say Kaspersky total Security are removed and they have something more better :))))) that's what i get better If the Kaspersky Standard not available in my country can i change to Kaspersky total Security or refund ? When I entered the Kaspersky homepage, I did not see any alert or notification that this product cannot be activated in my region. i email the support with case ID INC000014764389

  21. templar
    Started by templar,

    Greetings, I recently uninstalled Kaspersky Internet Security to update to the latest iteration of its respective tier - Kaspersky Standard v. 21.8.5.452 It has always been my policy to uncheck Trust digitally signed applications, however I've noticed in reports that analysed files are still being sent to Trusted on the basis of them having digital signatures. It says in the report: Reason: Signed by the digital signature of trusted vendors Can someone please explain this behaviour? I always thought it defaulted to KSN if Trust digitally signed applications was unchecked.

    Flood and Flood's wife
  22. SystemInfo
    Started by SystemInfo,

    Good afternoon, Could someone tell me what is happening with Kaspersky, the image below informs what I want to tell you. Kaspersky is ok updated, but if you look at the icon that is on the windows taskbar, the icon is in red, what will it be?

    Flood and Flood's wife
  23. ibrahimaswadeh
    Started by ibrahimaswadeh,

    hello, so one of my friends keep receiving this error message and his device is not protected anymore, when he sign out and sign in again it goes back to normal, this issue is only happening on his device, how to fix this issue please?

    Mikhail Shakhov
  24. Fira

    My name is Jason and I live in North America and I was born in North America and I am from North America I made this a general chat thread for people who want to do general chat because I did not see a general chat area before I made this thread. Anyways Kaspersky License Renewal | Home Users | Kaspersky ^ website is completely safe to click on and visit, still what date is the latest I can purchase Kaspersky Premium for less than twenty eight dollars? Can I use a bought from store gift card (VISA or MasterCard or other) to purchase Kaspersky Premium if it has enough money on it? Can I use a bought from bank gift card (MasterCard or VISA or o…

    Flood and Flood's wife
  25. Jopa66
    Started by Jopa66,

    Just got back home today and noticed Kaspersky icon has turned red. From my previous thread I mentioned that Kaspersky Free v21.6.7.351 was updated to Kaspersky Plus v21.6.7.351 trial just yesterday. Everything was fine until sometime today in my absence. Attached screenshots should outline the problem. OS Windows 7 Sp-1

    Flood and Flood's wife

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