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Kaspersky: Basic, Standard, Plus, Premium

Get help with Kaspersky for Windows, macOS, iOS and Android
  1. ibramaswadeh
    Started by ibramaswadeh,

    hello, when the new set of kaspersky will be available in the middle east?

  2. FriedPK
    Started by FriedPK,

    Hi, I decided to get Kaspersky for the anti phishing feature but it requires the use of a VPN configuration on my phone. My question is, does this VPN configuration change my location/IP in any way. I didn’t want to use the VPN in the first place but it looks like the only way for the anti phishing to turn is by having the VPN enabled on my phone, which I don’t want.

  3. mehdifirefox
    Started by mehdifirefox,

    I had this problem I went to the same step But the problem was not running the program Kaspersky does not allow the application to run If you have to stop the Internet of the program version 21.8.5.452

  4. chrisjwynn

    About a week ago I bought Kaspersky Total Security from the UK store. Went to My.Kaspersky and it told me that it was not for use in UK and there was no download link. 2 days later I discovered that KTS was no longer for sale and was offered 3 products, Standard, Plus and Premium. I got Customer Support to cancel the unusable KTS and refund what I had paid so that I could buy Kaspersky Premium. They sent me a link to where I could buy it with a special offer. This took me to a site where the price was quoted in euros. Instead I logged into the UK site and bought Premium from there. It explicitly stated that it was "ONLY FOR ACTIVATION IN THE UK, IRELAND AND FALKLAND ISLAN…

  5. darkhobbitmann
    Started by darkhobbitmann,

    I have one query, I hope not to bother, why the new versions of Kaspersky (plus, standard, basic ..), do not appear on the page and the previous versions continue to appear. New versions are supposed to be final. Greetings.

    Flood and Flood's wife
  6. om richard
    Started by om richard,

    how to disable kaspersky secure keyboard ?

    Flood and Flood's wife
  7. The_Eagle_007

    Will the new versions of Kaspersky requires automatic renewal mandatorily ? As the Kaspersky new version are already rolled out for few countries. Someone please clear my doubts regarding the queries I have.

  8. jonny quest
    Started by jonny quest,

    Being a newer user of Kaspersky, I got a kick out of finding the ability to change the icon (link below). Just maybe a reminder for those who didn't know, as with myself ?

  9. tanaybaba

    I would like my ethernet's Interface Priority Metric to be higher than Kaspersky's but Kaspersky automaticly edits it's Metric to 1 when I run the program. Is there a way to override this?

    Flood and Flood's wife
  10. Gen_Luiz
    Started by Gen_Luiz,

    Hi, i have Kaspersly Internet security and i saw that kaspersky release new versions (basic, standardm plus....) So, should i upgrade ? or i can keep using Internet Security without problems ? The kaspersky Internet Security will continue to work normally with 100% protection ? Thanks, and sorry for my english. (Be clear in your answers please)

  11. RobertoReis
    Started by RobertoReis,

    My computer uses a AC7260 and after reinstall windows 11 and install the protection the bluetooth cant be installed The app intel Bluetooth was registred into a except list of kaspersky but not working. Can you help me?

    Flood and Flood's wife
  12. LouisK

    Hello Kaspersky, the newly developed app of our company is about to log in to Google play, but when I installed the APK on my mobile phone, Kaspersky sent out an alert :HEUR: Trojan.AndroidOS.Subscriber z。 I checked the code in the company project and found nothing special. Other security software did not alarm too. But in order to reassure future users, I still want to solve this problem. What should I check to avoid triggering HEUR: Trojan.AndroidOS.Subscriber Z Alarm. I look forward to help. Thank you.

    Flood and Flood's wife
  13. waleed
    Started by waleed,

    I live in Australia, And just bought subscription. But they won't let me add it to MyKaspersky.

    Flood and Flood's wife
  14. Buddel
    Started by Buddel,

    Dear all, I have two KIS licences. The first one is a two-year licence for three devices which is valid until October 2023. The second KIS licence (one year for five devices) is currently not in use. I switched from KIS to Kaspersky Standard a couple of days ago. Is it possible to upgrade my two licences so that I can use Kasperky Plus (either by paying an additional fee or by limiting the period of validity or the number of devices)? Thanks in advance for your help.

  15. jhobbs2
    Started by jhobbs2,

    The app says "Main Password". Please change to make it clear whether it wants the password for my.kaspersky.com or the Vault password. In this case, it wanted the vault password, but wasn't clear....

    Flood and Flood's wife
  16. SystemInfo
    Started by SystemInfo,

    Guys, I checked here Kaspersky support is not working correctly the link is not working please correct the version information xx.x.x.xxx.a is not appearing https://support.kaspersky.com/15844#21.7.7.393a

    Flood and Flood's wife
  17. Lohengrin
    Started by Lohengrin,

    I need to enable the option for "Allow managing Kaspersky settings via remote control applications" which is supposed to be under "Self-Defense". But the problem is, I can't find this section in the new "Kaspersky Standard". https://support.kaspersky.com/help/Kaspersky/Win21.7/en-US/68217.htm

  18. Lobby
    Started by Lobby,

    I'm new to the forum, so I don't know if the right thing would be to post in this forum menu. I'm also using the translator, so I apologize. I used Kaspersky Security Cloud and it notified whenever a website downloaded something automatically in the background of the browser, especially when I went to a movie/series website, but I recently downloaded Kaspersky Standard and it doesn't notify me about it. Leaving me thinking that instead of blocking such downloads, it is letting websites automatically download these files. Does anyone know if it's the program itself or if you have to do some extra configuration?

  19. MasterLokito
    Started by MasterLokito,

    Hello good day. I'm currently getting a false positive (I believe) in the mouse driver. I remember having this driver installed for a long time, and today when I went to make some settings, Kaspersky deleted the driver executable. Here is the link for the driver: http://www.motospeed.cc/index.php?ac=article&at=read&did=573

  20. likeastar20
    Started by likeastar20,

    How do you send a file to Kaspersky that it is too big for Kaspersky Threat Intelligence Portal — Analysis ?

    Flood and Flood's wife
  21. Guest #37644

    How when Kaspersky new version (Standard,Plus,Premium) available in Thailand? and I use Kaspersky security cloud-personal will upgrade to new version?

  22. Kempie
    Started by Kempie,

    Hey, I have a question, i'm using Kaspersky Standard on a Windows 10 PC with two users. I am administrator and the other is a normal user, when the normal user is loged in Kaspersky doesn't update teh databases..... So when i log in after a few days(not using pc daily) windows security and Kaspersky gives me a warning that there wasn't an update for a long time..... Why doesn't Kaspersky update his database on a non administrator windows user? Thanks for your answers, Sven

    Flood and Flood's wife
  23. SystemInfo
    Started by SystemInfo,

    Good afternoon, I receive several emails and many of these emails come with several links that possibly must be phishing, I want to know if there is a place where I can report these links for KASPERSKY to analyze and save in the database if the site and suspected or not? ?

  24. RajanR

    Hi, I have Kaspersky plus Windows. I keep getting a message saying "search for ways to speed up the computer is complete" from time to time from Kaspersky plus even though I have not searched for this anywhere and I do not want to speed up my computer at all. I am wondering why Kaspersky keeps giving me this message and how it can be turned off please? I have pasted a copy of the message below. Any help would be appreciated. Thanks

  25. herbray
    Started by herbray,

    I use Thunderbird on multiple machines with Gmail, five in all: Windows 7, Windows 8.1, and Windows 10. For the last month or two, I can no longer send e-mail from three of them: the Windows 7 machine, and two of the Windows 10 machines. One thing that these three machines have in common is that they're all running Kaspersky Total Security. This seems to have happened all at the same time on the three machines. The other two (Windows 8.1 and Windows 10) can send mail with no problem, and they are not running Kaspersky Total Security. I have tried disabling firewalls and antivirus, and importing the Kaspersky 1.cert into Thunderbird — all to no avail. The I…

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