Kaspersky: Basic, Standard, Plus, Premium Latest Topics

Many False Hits

Mon, 17 Aug 2026 10:08:49 +0000

I am getting many false hits even though I know the file is not corrupted, mainly for stuff like Star Trek personal achieve etc. I don't know if its a detection problem or not, I have included the log. I know you prob can't do anything about the flag for protected zipped password options, but I just don't know why im getting corrupted notices, thanks.

Can I buy another 2 year subscription while current 2 year subscription is active?

Sat, 15 Aug 2026 02:06:14 +0000

Hi I bought Kaspersky Premium Security for 3 devices "2 year subscription" via website (I created my account on the website login into it and then I bought 2 year subscription). Since this was through website and was my first purchase hence I got it for $50 USD or something

Now when I login to mykaspersky account. I see 4xx days remaining along with VPN, Password Manager and all the products it comes with. I also see "Payment Method" which says auto-renewal for 1 year for $5x.xx USD.

My questions:

Can I buy 2 year subscription for 3 devices again for the same amount using the same account?. So this way, the new 2 year subscription will stay in my account and can be utilized once the current subscription is over - giving me additional 2 years.

My reason is simple, I need additional 2 year subscription on my Kaspersky login portal early rather then later when current subscription expires (with auto renewal off) - because the renwal will give 1 year subscription for $50 or something.

Kaspersky Standard the annoyance when;:

Thu, 21 May 2026 02:07:37 +0000

A new version is downloaded automatically through data update search. I don't know why but in my long experience, I've been getting a frustration when It comes to face this reported unknow problem regarding scans not being registered or saved upon finished many times before.

In my last threat I've really thought by uninstalling old Kaspersky Internet Security components brought along years before were causing the cullprit.

I've thought wrong again. Tonight another version is being prepared to be downloaded after running automatic data bank update, making my bug free Kaspersky Standard 21.24.8.522(b) that have been working fine for 3 months and not demonstrating the bug I've being tormented in the previous versions untill Kaspersky Standard 21.25.7.504(a) came along.

The annoying bug is brought back, forcing me to manually uninstall once more this year, download the executable through My Kaspersky, install back and pass another hour testing If scans are being registered or saved upon finished and check If this bug have been resolved which so far It have.🙏

So I leave this unfortunate letter regarding these automated converting mecanism when new Kaspersky Standard versions are ready to replace the current version which can leave or generate unknow or existing problems.

I can't even tell If this is an issue with the A.I. implementation or a human error but It bothers me alot to remove my protection and install all back to ficando this unbelivable problem.

Another line of thought but how can I keep all the registration in the report segment from previous antivirus versions when I completely uninstall and fresh install the same Live se on the same device?

I'm also hope in future version in another next 3 months does not desengage this bizarr behavior.

Running GSI Tool - Quick Question

Thu, 13 Aug 2026 23:57:55 +0000

Hello

Should I right-click -> Exit from Kaspersky applications before running the GSI tool?

Thanks in advance!

Kaspersky Premium v.21.26.4.406 + Kasp. VPN
Windows 11 Home 25H2

Kaspersky network share scanning causes File Explorer write anomalies

Thu, 13 Aug 2026 08:59:20 +0000

I’ve been testing Kaspersky on a Win10 machine and found an issue. When Kaspersky actively scans files in the current folder of File Explorer, it can cause Explorer to freeze if it's on a network share. This seems to break the SMB connection, meaning any later file writes just fail to finish—they either get completely stuck or drop to near-zero speeds. When this occurs, a system reboot is required to restore normal operations.

Env: Win10 22H2, Kaspersky 21.25

devices

Wed, 29 Jul 2026 09:46:34 +0000

I have Kaspersky plus for 3 devices the problem is 2 devices are the same pc so when i disconnect one doesn’t matter which i disconnect it removes protection from the pc how do i resolve this please

Unable to access the web using MS Edge?

Mon, 10 Aug 2026 04:34:52 +0000

My laptop (Windows 10, 64-bit) has Chrome, MS Edge, and Firefox installed. Previously, all browsers worked fine. Now, MS Edge fails to load pages, even though the other browsers work normally. MS Edge only works if I disable KIS Plus. How can I fix this issue?

Why am I being bombardered with renew now messages, regardless of the new code

Tue, 04 Aug 2026 16:49:25 +0000

I have already bought the next years cover, its listed on my account for kaspersky plus

Mobile frozen

Tue, 04 Aug 2026 20:46:24 +0000

I activated the talk accessibility on my mobile phone and it has frozen up! Thanks Kaspersky

Unauthorized charge by ULTRAAV after purchasing Kaspersky AV subscription

Mon, 19 May 2025 11:45:13 +0000

I live in Italy. Moved from the US THREE YEARS AGO.

I purchased new subscription for Kaspersky AV four day before expiration. However, four days after I purchased a new subscription to Kaspersky AV, I found on my credit card statement a new charge of $129.99 made by ULTRAANTIVIRUS.COM Boston USA.

I guess, active Kaspersky AV protected my computer from unauthorized installation of a new antivirus. I did not get any email or other information from ULTRAAV.

However, so far, my request to the credit card company to cancel this charge was unsuccessful.

I would love to know, is there anyone who had the same problem, and how to fight it.

my activation code is another email using in kaspersky

Thu, 30 Jul 2026 01:03:03 +0000

Members
- 3

Posted November 27, 2023

I recently purchased 5 Kaspersky Plus sealed Activation Cards. When I tried to create a My Kaspersky Account and enter the activation codes, I was advised that the codes were already activated on another My Kaspersky account. I tried a second new sealed Activation Code and this was also registered to another email account. I didn't recognise either of these email accounts. After trying to Activate the 5 newly purchased activation codes from a reliable supplier, I was only able to successfully activate 1 of the 5 activation codes.

After over a week of trying to get some support with these activation codes, Kaspersky at first they though I was trying to con them, I was finally able to convince Kaspersky that I didn't activate the codes, and after they did some checking, realised that 4 of the 5 codes where Activated before the date of my purchase invoice.

I'm still waiting for a response from Kaspersky saying they will replace the 4 Kaspersky Plus codes for me. All I am getting is to return them, opened, to my supplier and ask for a refund. If I can't get Kaspersky to believe me in under a week, I'm sure that a supplier isn't going to believe me without proof. Only Kaspersky has the proof. They are not fourth coming in sharing it with me.

More importantly, how do Sealed Activation Code Cards get used by someone else. Again no expiation from Kaspersky.

How to get Kaspersky app in a different language

Wed, 29 Jul 2026 19:54:18 +0000

When I subscribed to Kaspersky, I was in Turkey. And thus, whenever I download their software, it has a Turkish interface. Now I am in the UK, but that does not help, the app still downloads in Turkish. I wrote to their support but the formal answer they gave me appeared to be of no use. Is there a way to get their app in a different language? I use Kaspersky for Windows. Thank you.

claude cowork blocked by kaspersky antivirus basic.

Tue, 28 Jul 2026 15:07:10 +0000

I've been using Claude cowork for a few months now, and after a full scan, Claude Cowork stopped working—it's as if there's no internet.

I've tried whitelisting the program in the exclusion list (Kaspersky always crashes). I've tried disabling encrypted traffic scanning. I've tried whitelisting Claude's API URLs.

It only works when I disable protection. I don't know what else to do.

"Pause Protection" greyed out

Tue, 28 Jul 2026 16:04:14 +0000

I noticed the option to "Pause Protection" is no longer available, why is this and how do I get the option to pause protection ?

I've had Kaspersky Standard for a few years now...

Sun, 26 Jul 2026 14:19:07 +0000

Just wondering if an upgrade to Premium is worth going for?

I've seen the extra stuff you get with Premium; has anyone recently upgraded, and if so, what are your thoughts?

Subscribed yesterday, money debited, no email code received

Thu, 23 Jul 2026 06:16:51 +0000

Hi everyone,

I purchased a Kaspersky Standard subscription yesterday, and the payment has already been debited from my account. However, I have not received the confirmation email containing my activation code yet.

I have already checked my spam/junk folders, and the email is not there. I also sent an email to Kaspersky support, but I have not received a response yet.

Could a moderator please advise on how to escalate this, or point me toward a live channel that can help me get my code?

Thank you for your help!

License automatic start afrer purchase

Sat, 25 Jul 2026 12:59:27 +0000

Why are system can not check the period of current license before start ?

I lost 79 day with for this trouble

Kaspersky Android is flagged as malware

Fri, 16 May 2025 01:33:51 +0000

On my Android phone, Standard Chartered Bank mobile banking app has flagged the Kaspersky app as malware and the banking app refused to work due to data security concerns. Anyone has the similar problem?

When will Kaspersky support Arm64 Windows Devices?

Mon, 20 Jan 2025 08:27:53 +0000

Hello. I have recently bought a Microsoft Surface Pro 11th Edition and Kaspersky Premium, but when I tried to install it, I found out it doesn't support arm devices yet, and Prism only runs on user-space so KVRT can't load its drivers either(just checked, KART or Kaspersky Anti-Ransomware tool doesn't work either). Does Kaspersky have any plans to fix this?

FTP will not connect since upgrading Kaspersky Internet Security to Premium

Wed, 22 Jul 2026 09:08:52 +0000

Hi,

Windows 11

Kaspersky Premium - 21.264.406

I have had Kaspersky Internet Security for a long time and could use Fillezilla to FTP file to a particular location. Yesterday, after my Kaspersky licences were blocked despite an active subscription, I sorted it and upgraded to Kaspersky Premium. Now I cannot successfully connect with Filezilla. The error messages are shown in the attached image.

Is there a setting in Kaspersky that I can change to get this working again please?

Thanks,

James

Activation code not valid for selected region

Tue, 21 Jul 2026 11:16:42 +0000

Hello all and most of all Kaspersky people !!!

First of all I would like to ask you why your products are sold in different countries for different price....

I know there is tax differences between countries but none of these justifies almost twice the price of let's say UK and Greece.

I purchased legally from UK paid tax in England, as I said in Greece was double priced.

Arrange the prices more or less the same globally so do not force us, the costumers to try or use these kind of strategies

I' ve been using the Kaspersky Premium and now when I have +100 days left to end of subscription, I'm without security and VPN too.

Thank all for your time and any response will be appreciated

How can I deactivate Kaspersky Plus on one of my devices

Mon, 20 Jul 2026 19:19:57 +0000

Currently I have Kaspersky Plus 1 year for 5 devices subscription license. It is installed on 4 devices out of 5 (two desktop PCs and two laptops).

I want to start fresh on one laptop and do a refresh install of Windows 11 removing both apps and personal files. After that I plan to sell that laptop.

Do I have first to deactivate Kaspersky Plus license on that device in My Kaspersky account before refresh install?

I looked in My Kaspersky account under Devices. I can see that laptop there, but I do not see an option to delete it to release one license for future use.

What would be the preferred way to accomplish what I described?

Compatibility with chip ARM

Thu, 02 Jan 2025 12:25:47 +0000

Will it be possible to install Kaspersky on a computer with an ARM chip soon? Thanks

Kaspersky can't handle ARM, falling behind on technology

Sat, 20 Dec 2025 22:49:23 +0000

Recommend against buy Kaspersky. They are not keeping up with technology. For over 6 years, they have been writing about ARM architecture and for 1.5 years, they have been saying they are upgrading so their products can work with laptops using ARM. But they can't do it still, so you are wasting your money if you buy from them. I was convinced to upgrade to Premium and it won't work with my new laptop. Calling them Kaspersky KRAP now.

Disable syncing of ALL devices + under attack form a hacker

Sun, 19 Jul 2026 23:51:05 +0000

How do I disable this xxxxxxxx with all devices syncing data or passwords?

I have already sworn at microsoft for trying to force me to store my data in a cloud & sync my devices now I see Kaspersky is trying to do the same.

It looks like you are trying to force me to be vulnerable to hackers.