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Personalmente, yo no hago Full Scans, son innecesarios en mi opinión, solo corro Quick Scans, añadiendo en el Scope, las carpetas:

Hello @Surfrat, Welcome back! Yes, you can choose how to open On-Screen Keyboard: Open On-Screen Keyboard by pressing CTRL+ALT+SHIFT+P. Show On-Screen Keyboard quick launch icon in data entry fields. The On-Screen Keyboard quick launch icon is displayed in the password input fields on web pages.Click the Edit categories link to open the Categories window. In this window, you can specify on which websites the On-Screen Keyboard quick launch icon for On-Screen Keyboard should be displayed. Click the Manage exclusions link in the Categories window to create lists of websites on which you want to enable or disable display of the On-Screen Keyboard quick launch icon irrespective of the selected website categories. You can use masks when adding exclusions. Resources: About protection of data entered on the computer keyboard About On-Screen Keyboard Thank you🙏 Flood🐳+🐋

• Actually, it was recommended > Speed up your PC > Quick Startup > Disable autorun of rarely used apps to speedup your computer's startup... Encompassing - Wondershare App... • Concerning Internet drop-outs issue, 28 episodes from 01-Oct-24 to 08-Nov-24 were depicted for you on 09-11-24. Such as: Warning 08-Nov-24 15:26:24 Event 27, e1dexpress Intel(R) Ethernet Connection I218-LM Network link is disconnected.

Hello DedoP, Welcome! 1. There is no interface language change Setting, (you) need to download & install - Kaspersky Plus - English version - from Kaspersky's Global website, using this link: Kaspersky Plus for Windows® 2. Please follow these images & the read the documentation: Protecting personal data on the Internet About protection of personal data on the Internet About On-Screen Keyboard How to open On-Screen Keyboard How to configure the display of the On-Screen Keyboard icon About protection of data entered on the computer keyboard How to configure protection of data entered on the computer keyboard Any questions or issues, please post back? Thank you? Flood?+?

Thank you for your extremely quick reply - it is very appreciated. That's interesting and good to know! Thank you again; I like to keep track of updates.

Hi, I was just checking my Kaspersky license(s) the I noticed that notice(s) and notifications in notification area (bell icon) is in another language. For example, when My Kaspersky just opened (by clicking menu from Kaspersky Standard > Profile) there are two notices. One saying I have to authorize first to access My Kaspersky, the other one is about Kaspersky PURE license isn't being used but in Spanish (notifications area also in Spanish). After a refresh, the notice and notifications area changed to French. screenshots attached All other element(s) still in English and the site is set to English (I even re-set it to English) How and why did this happen? My laptop region and language setting is English (Indonesia). Installed keyboard layout are English (active) and Japanese (inactive)

Hello, @Leo24 Received, then there is no problem with the file itself, so let's investigate who loaded this file and made the error. We may need to try to find some clues in the Windows logs. We need to get here. Start by pressing the Win + R keys on your keyboard. Second, in the pop-up Run window, type: eventvwr.msc and press Enter. Check the opened System Event Viewer for anything about the kernel32.dll error and see if there is any mention of the process that went wrong. We are waiting for your reply if you find relevant content. Regards.

Hello. Thank you for your quick reply. 1 I use Opera and Firefox 2 I don't know how to check if I'm using Incognito / Private mode? but rather not, because I didn't change it. 3 I didn't install anything extra. 4 Yes, the problem repeats. 5 The problem started a week ago. 6 I'm using Windows 11 7 Kaspersky Premium 21.19.7.527 8 Yes

"Maybe you can tell us which program you run when this error appears" •Please be informed that during download pdf articles, such announcement ..."kernel32.dll ... Entry Point Not Found"... popped up twice on two separate occasions. Also such announcement popped up, while using Pdf Creator, within an attempt to "print" the selected article. Moreover, Acrobat Reader DC version 22.3.20314.0 used to freeze for ~ 10 seconds after file opening. So, it was uninstalled and replaced with the earlier AdbeRdr11010. "whether there is any malicious program activity on your computer" •In fact, Internet drop-outs persisted for some time! Ten minutes after starting Internet session and then variously. As I was about to finish and while checking Wireless Network Connection Status, often interruption occurred. • "You can send a screenshot of the error here" Sadly, I failed to figure it out on my Latitude E5540 (Win 7 Pro), while using Fn + Print Scr keys. Possibly, due to the planned obsolescence by Dell. Consequently, some keyboard keys didn't work, yet the numeric pad numbers functioned OK.

My computer is running Windows 11 23H2 22631.3155 Professional (x64) and has Kaspersky Internet Security 21.3.10.391 (patch k) installed. After a quick scan of kaspersky, I restarted my computer but failed with a bluescreen. It said the OS ran into some problem and the error code was INACCESSIBLE_BOOT_DEVICE. After a forced reboot, the same bluescreen appeared again. I tried Windows boot repaire but it didn't work. I couldn't start the computer until I disabled the Early-Launch-AntiMalware on the boot option menu, which resulted in KIS not loaded. I thought the bluescreen must have something to do with KIS. To prevent rootkits and other unknown drivers from being loaded when the system boots, just after I had installed my OS, I turned on the Boot-Start Driver Initialisation Policy in Group Policy and set the policy to only allow "good" drivers to be initialised. I changed the policy to allow "good and unknown" drivers and restarted the computer, there was no bluescreen and KIS started normally like before. I changed the policy back to only allow "good" drivers and restarted the computer, the bluescreen came again. Just before this bluescreen accident happened, I updated database of KIS, and I ran a quick scan (NOTHING detected). I installed Qt 6.5.3 several days ago, but nothing went wrong these days. Even earlier, I installed a driver for Lenovo Hotkey on Lenovo System Update, which is an official driver updater and the installation was fully monitored by Kaspersky Internet Security. I think the problem may be due to KIS incorrectly classifying some important driver to be unknown during the ELAM stage. But I could not find anything about it: no related event logged, no KIS report and even no dump file for the bluescreen. The compromise in ELAM policy is just a workaround. Could anyone give more help?

Hello, Please check this article for further details about adding an Applications Launch Control rule : https://support.kaspersky.com/KSWS/11.0.1/en-US/178908.htm

'Report' page column is not saving or updating anymore which includes detailed information regarding viruses scan like 'full/quick/path file or external devices'. Not sure yet about background/rootkit scan since last time it happened was at 3 a.m. And going to wait untill it start 24 hours after. This similar bug happen to occur last month around May 12th and took more than 9 days to Kaspersky acknowledge that existing issue. And I was still studying that proccess and symptoms and wait so others could report this as well. Although back then that bug was only affecting 'background/rootkit scan'. But this happening out of the blue again but instead got to affect all type of scans on report page is one thing to get me annoyed. So I'm making this report as fast as I can so it get fixed as soon as possible. Last known scan was save and it happen to be 18 hours ago and the update pulled a search for at 1:39 a.m. of 06/10. Then at the same day on 7:00 p.m. this bug started. Any action I'd initiate like viruses scans were not properly being saved at report page.

Hello @Killeriguana, Thank you for posting back, the information & the image👌 We contacted support, they said: The quick launch icon in the data entry field is referring to the tiny keyboard icon (number 1 in our image), where you may click and open the On-Screen Keyboard. If you uncheck “Show quick launch icon in data entry fields” option, the tiny keyboard icon will not show. Support went on to say: We (Kaspersky) do not have an option to turn off the pop-up (number 2 in our image), if the Secure Keyboard is turned on in the background. All you can do is to close (click x) the pop-up notice. That's the only way you can make the pop-up disappear as this is a feature by design. We asked: Don't you think, if *Show quick launch icon in data entry fields* is unchecked & the tiny keyboard icon is *no longer visible*, it would make sense that the Secure keyboard input is enabled pop-up would also not show? Isn't that commonsense? Support said: That's two different things. On-Screen Keyboard allows users to use the on-screen keyboard to type without using a physical keyboard. Secure Data Input is a protection feature that prevents keylogging applications to capture keystrokes. As I said before, we do not have the option to make the pop-up disappear. The user can just close the prompt and that's it. I will suggest this feedback to our team. Note, (ioe) “suggestions” don’t get very far in the Kaspersky bubble; they appear to dedicate a lot of resources to implementing cosmetic changes, not fixing things that would help their subscribers? Thank you🙏 Flood🐳+🐋

I finally resorted to stopping Kaspersky from starting up on next Restart. I got my software downloaded and installed, then restarted Kaspersky. Quick scan to check for threats - none detected. The file disappeared again so I know it's Kaspersky that is deleting the file and there is zero warning or record of the deletion - this is not acceptable. I want Kaspersky to aggressively protect me but not without my knowledge.

Hello @Psiu47, Welcome back! For (your) own privacy & security please hide all personal information before posting to any public forum. With all bugs (you're) finding do not assume the Kaspersky 'programming staff' somehow magically know about them & will fix them; please follow the correct process & log incident requests with Kaspersky Customer Service so the issues are registered in the Kaspersky system & allocated to the expert Kaspersky teams; you can also make posts in the Forum but please include the logging of the issues into (your) process. We don't know which "bugs" (you're) referring to - they're not discussed anywhere in this topic & our recommended process is a clean install always which (you've) eventually done, successfully - which, without seeing historical data from your machine implies there was a problem with the previous installation. Again, no idea what "quick mouse action got back to normal" refers to, it's not discussed anywhere in this topic, but it's clearly fixed. Ok. fixed. Don't understand this question, please provide more information? This has been complained about by a multitude of Kaspersky users, our observation so far is Kaspersky has not shown any indication that they're willing to change it, nor have they explained why they've designed it as they have; they are aware it impacts people with vision issues. In Interface settings there's Design theme, with Dark option, it still has the two different colours but may be more comfortable (for reading/focus)? This is a known issue, currently in hand with @Mikhail Shakhov, please read: URL Adviser / URL Advisor not working (green icons missing in searchg results). Thank you🙏 Flood🐳+🐋

Hey there again fellas from Kaspersky forum. It have been quite a while I was resisting to use Kaspersky Standard 21.18.5.438(a) and by then there have been bugs it were annoying me for months and the thoughts about the programming staff be willing to fix them were being left aside. I had to push my attempts to fix the problem by myself. Relieved I am by today as the unknown bugs were resolved, there have been few more problems I'm highlighting here. Went to My Kaspersky and downloaded once more KS installer. I've tried repairing the installation but no effects and bugs were still occurring. Then I pushed forward to uninstall the whole antivirus program and putt to install from scratch. After two consecutive OS restarts, the quick mouse action got back to normal. KSN / virus scan are displaying as should and seems to bug on report page are no longer disappearing. However this kaspersky4win202121.19.7.527pt_46480.exe installer is a differnt version which I've noticed later. So what was the deal for using Kaspersky Standard 21.18.5.438(a) before? Other observations I've noticed is that the interface for KS 21.19.7.527(a) is somehow mixed with a gray color bar on the left that makes the reading on the right side be harder to focus. Tried to change the interface between simple and Operating System match but made no any impact at all. Is the company looking forward to fix this color layout? Other question why is Kaspersky Protection extension on Google Chrome 130.0.6723.117 browser not popping the indexed information KSN window when I move mouse cursor onto those green K icons? They work as intended on Microsoft Edge but on Google Chrome they won't.

Hello, I'm using Kaspersky Plus and I have an issue with downloads. Whenever I try to download something from a browser, Kaspersky blocks it. This is especially noticeable with medium to large size files. Kbs files most of the time are no problem cause they're quick enough to download. But the larger files get blocked during the process. It happens on every site, even files from the Kaspersky website get blocked. If I suspend the Kaspersky protection, I'm then able to download files without problems. Kaspersky Plus version: 21.18.5.438(a)

I purchased kaspersky total internet security few weeks ago. I did this because I was going to do a clean reinstall of windows ten pro on a laptop and want more security. I did the clean reinstall and installed kaspersky total and it was good. Now just recently, my keyboard when entering into the address bar of firefox, chrome and even edge does not work. I did install the kaspersky extension for weeks ago for each of these browsers. I mainly been using firefox because I read its the safest browser. The thing is for some reason, keys like pageup, pagedown, backspace, enter, Caps Lock, ` and several of the function keys seem to work on the keyboard. And by keyboard, im talking about the laptop keyboard and also an external keyboard connected via usb. I use this laptop while connected to an external monitor almost always. The weird thing however is… if I am on www.google.com and move my mouse to the search option on google… my keyboard does work. I could type any character. But when I move my mouse anywhere else, whether its the address bar or an application of a program I open, my keyboard does not work. If I do turn on the windows on screen keyboard, well that does work no matter where I type. Now when I turned on the kaspersky on screen keyboard, it seems to work everywhere… except the address bar of firefox/chrome/edge. Also as of now, I have bitlocker enabled and a windows ten password enabled. My concern is if I turn off my laptop or restart it, when it ask me for my bitlocker pin, isn’t that going to be a big issue if my keyboard does not work? Thus I can’t type my pin in? Could you even get the windows on screen keyboard open at the part where it ask your bitlocker pin? I assume not right? So to be on the safe side now, suspend bitlocker and no windows ten password because if I do that… then when I do a restart of my laptop, then it would go to the main screen? I did not even turn off my laptop since yesterday because of this. Also I am traveling abroad so this happening now is very frustrating as I do not have any computer. Can you tell me what is the best advice on this? Is this a kaspersky related issue? It makes no sense why so few keys work on the address bar and some function keys work but none of the letters/numbers work. Yet they work while entering in the google search menu? Is this related to the kaspersky enable keyboard or the kaspersky enabled web browser? Would turning those off make it work? How do you even turn it off? I checked online and the instructions have you going to settings and I don’t even see that when opening kaspersky total security.

Procedure for Potentially Reconfiguring Linguistic Parameters within the Kaspersky Application Post-OS Transition: Initiate the Kaspersky Interface: Firstly, activate the Kaspersky utility, ensuring it is not impeded by any underlying processes from the prior OS version, now upgraded to Windows 11. Navigate Toward Configuration Modules: Identify and interact with the ⚙️ symbol, generally discernible in the application's inferior-left quadrant. This interface pathway should theoretically transport you to the settings repository. Seek Out Semi-Autonomous Locale Variables: Once within the labyrinthine settings structure, embark on a meticulous search for the subcategory ostensibly titled Interface or, potentially, Appearance, wherein cryptic references to language modulations (commonly known as "Sprache" in German parlance) might be obscured. It’s essential to scrutinize every potential cue indicative of linguistic preference settings. Modify the Linguistic Parameter: From within the probable dropdown schema, initiate the reassignment of the operative language to the desired Deutsch (or Italiano, contingent on previous user configuration). Bear in mind, the exact location of this menu may be obfuscated by other non-linguistic interface variables. Application Reboot Procedure: Upon successful reconfiguration of language parameters, allow the system to prompt a termination and subsequent reinitialization of the Kaspersky application. Failing this, manually initiate a cessation of all processes associated with the application and commence a fresh launch. Optional Reinstallation Protocol: Should the aforementioned methodology prove futile, consider a complete procedural removal of the Kaspersky software package. Subsequently, navigate to the official distribution portal, and during the reinstallation process, exercise extreme vigilance in selecting the appropriate linguistic module—Deutsch (or Italiano)—at the preliminary stages of the installation process. By adhering to these labyrinthine instructions, you may ultimately succeed in reverting the application’s operational language to the initially intended state. If issues persist, further deconstruction of the user environment may be necessary.

Hello @blueice It sounds like Kaspersky is flagging your licensed WPS installation as a potential threat, possibly due to a false positive. To resolve this, you can whitelist WPS Office in Kaspersky's settings to prevent it from being removed automatically. Here’s how to do it: Steps to Whitelist WPS Office in Kaspersky: Open Kaspersky: Launch your Kaspersky security software. Go to Settings: In the main interface, click the gear icon (usually in the bottom left) to open Settings. Access Threats and Exclusions: Under Settings, look for the Additional section, and select Threats and Exclusions. Manage Exclusions: Click Configure exclusions under the Exclusions section. Add WPS Office to Exclusions: Click Add to create a new exclusion. Select Browse to locate the installation folder of WPS Office (often found in C:\Program Files or C:\Program Files (x86)). You can add the WPS folder, and make sure to check the option to exclude it from all protection components. Save the Exclusion: Confirm your changes by clicking Add and OK. Save and close the settings menu. Verify: After whitelisting, try reinstalling WPS Office and check if Kaspersky still removes it. If Kaspersky Still Removes WPS: Make sure your Kaspersky software is up-to-date, as outdated virus databases can result in more false positives. You can also contact Kaspersky support to report this issue, so they can review it and possibly remove the false flag in future updates. Let me know if this works or if you need more detailed instructions!

1) I try to use kaspersky protected mode in chrome for all browsing. 2) So when I restart my windows 11 destktop, I launch a normal chrome window. 3) And then I try to load a URL that I earlier chose to use protected view. This starts a new protected chrome window. 4) Then I close '2's wondow and use 3's window by opening other URLs as tabs. And thus then on all my brower tabs will be protected ones. But I often forget to do '2' and end up staying with 2. So after sometime if I start to try '3' to switch all to protected view like 4. step 3 keeps on spawning new tabs in a never ending fashion but never opens the URL. To get rid off this nuisance the only way that works is to restart the desktop and now remember to do 1, 2, 3, 4!!! Can you pl. help cure this disease?

Hello @Gigabyte You’re absolutely on the right track by blocking attacker IPs temporarily and focusing on keeping everything up-to-date. The combination of Kaspersky Endpoint Security (KES) and Unifi Network Application running on the same server does introduce unique complexities, especially when managing network security in tandem with endpoint security. Let’s optimize your monitoring and incident response a bit further. Suggested Steps to Streamline Your Approach: 1. Adjust Temporary IP Blocking Policy for KES If you notice multiple repeated attacks from the same IPs, consider increasing the block time from 1 hour to 24 hours or longer to reduce workload. Use Kaspersky's automatic response settings to log attack sources more effectively and identify persistent threats. 2. Check Kaspersky Logs More Thoroughly In KES, look under: Copy code Reports → Intrusion Detection or Network Threat Protection Look for event logs that indicate blocked attacks and cross-reference the exact timestamps with the Unifi Network Application logs. This can help determine whether it’s a real attack or an environmental quirk (e.g., false positives from network probing tools). 3. Enable KES Application Control Policies (if not already active) Set rules that restrict the Unifi Network Application’s communication to trusted IPs only. This reduces the risk of malicious actors exploiting vulnerabilities in either the network or application console. 4. Unifi Controller Logs and Device Segmentation Strategy Even though the Unifi APs remain functional when KES blocks an IP, it’s worth checking: Events and Alerts in the Unifi Network Console: Look for anomalies like multiple disconnections or abnormal bandwidth usage. System logs on the server hosting the Unifi application to confirm there’s no indirect issue. Use device grouping and segmentation to ensure critical infrastructure stays isolated from guest and IoT devices on the same network. This minimizes attack surfaces. 5. Regular Threat Intelligence and Firmware Sync Continue applying the latest firmware and software updates to both KES and Unifi systems. Subscribe to Kaspersky’s Threat Intelligence feeds and Ubiquiti’s community alerts to stay ahead of any vulnerabilities or zero-day issues that may arise in their platforms. 6. Automate Device Blocking via Unifi Policies (Optional) If attacks become more frequent, you can configure Unifi's firewall rules to temporarily block devices at the AP level, rather than relying solely on KES. This will ensure that malicious connections are dropped network-wide without affecting device usability. 7. Conduct a Test Simulation Simulate an intrusion attempt in a test environment to ensure both KES and the Unifi Network Application work harmoniously without introducing conflicts. This will also give insights into which logs to focus on for quick future troubleshooting. In essence, it sounds like KES is doing its job well by blocking suspicious connections without disrupting regular operations. Keep up the monitoring efforts, and cross-check logs regularly to ensure alignment between KES and Unifi security policies. If the issue persists or escalates, a more permanent IP blacklisting strategy or additional network segmentation rules might help eliminate attack vectors more effectively. Thank you

Hello @Psiu47, Welcome back! Do you have an example of how the Report is when the problem does not exist? When this *similar* issue happened - that (you) observed around 12th May 2024, was a topic raised by (you), we cannot find any? OR perhaps (you) escalated it to Kaspersky? *IF* the report was logging *path* for Quick, Full, Background etc - potentially there could be thousands of paths in the report... Our Background & Quick scan from the 11th of June 2024 or the 15th of May 2024: May 2024, Selective scan, shows path, see image Thank you? Flood?+?

This is more of a rant than a question. I manage Kaspersky since 2012 in my office. Everything was managed by KSC for windows for years and worked fine. Last year, September 2023 I was glad to see the availability of KSC 14.2 for Linux so i decided to make this step and migrate everything on Linux, saving a windows license. Transition was easy and I spent the first week trying to learn how to use the atrocious web console. I was extremely happy when a user on this forum suggest me how to connect windows MMC to Linux KSC and this was my setup for 11 months. Last month, august 2024 I start receiving messages on web console (yeah, sometimes I used it) saying certificate was about to expire. I've searched online for solution and found that was necessary to re-launch the exe on windows, zero Linux instruction on how to solve this. In my mind equation was easy: I will update Linux KSC 14.2 to 15.1 (which was released many months before and I considered mature enough) and the new version will fix the certificate problem. So I did it, update was fast and smooth but here comes the problems. 1- web console was a DISASTER, way worse than the already terrible 14.2, I had errors every page or device I open, console keeps hanging or closing. After hours of reboot and a couple of database fixup and maintenance task it was much better (still far from "OK"). Why the upgrade procedure didn't execute a database fix up by itself as part of the upgrade saving hours of problems?? 2- certificate problem WASN'T fixed. I had the banner at the top of page for some days but I had no time to dive into it, now I can't login anymore and I have no idea how to solve this (check attachment). Easy: I can read the guide, I remember the Kaspersky support page usually are complete and helpful... Bullshit. There are zero support page for linux KSC 15.1 and almost zero linux KSC support page in general, just a few on how to update, how to install. OK and how to solve problem X and Y..? Kaspersky had 12 months to update the articles. This simply means they don't care about their customer. 3- Linux KSC is still missing a ton of functionality compared to windows, many limitations. And now I discovered that windows console MMC, one year after release is still not available and who knows if it ever will be, in future. Source Now: I can't login from browser and there are zero articles online on how to solve this (any help here on forum is appreciated), I can't login from MMC because it simply doesn't work anymore on version 15.1. Antivirus in my office are totally out of control, I can't do anything at the moment. This is a shame and I'm extremely upset.

Hello @Ray Jax No need to worry! Since Kaspersky blocked the download, it successfully prevented any potential threat from affecting your system. Just a few steps to ensure peace of mind: Delete Any Residual Files: Although Kaspersky blocked the download, checking your downloads folder or temp files for any incomplete or suspicious files is a good habit. Scan for Potential Threats: Running a quick or full system scan with Kaspersky will confirm that no other parts of this download attempt slipped through. Keep Kaspersky Updated: Ensure your antivirus definitions and program are fully updated so it continues catching any future threats. If Kaspersky blocked it right away, your system should be safe, and no further action is needed beyond these checks! Thank you