SystemInfo

Guys, Good morning. Every time I turn on my computer, Kaspersky is opening the product's main window by itself, is anyone experiencing this? because at no time I clicked on the icon to open, how do I solve this?

Very strange, buying Kaspersky's Plus product that should come with Unlimited VPN. What I think is very horrible about Kaspersky is that I came from KTS, and it was informed that I would have Unlimited VPN, but Kaspersky changed Plans, informing those who buy the Product NOT WHO comes from KTS. bad that I still have more than 1 YEAR without having the VPN, this is complicated.

Kaspersky team has spent months so far this problem has not been fixed: The K icon does not appear, I was informed that it would be corrected in an update, so far my database is updated but has not been fixed?

I remember and it was commented on this forum, before being migrated to this new model, I had the same question in this topic some time ago, I remember that there was a list of software that was updated by KASPERSKY, however, it takes a long time to do update for your database, to be distributed to your customers, I think a very large program. Since it was mentioned that KASPERSKY STANDAD only updates known software. does KASPERSKY PLUS do for everyone?

I remember and it was commented on this forum, before being migrated to this new model, I had the same question in this topic some time ago, I remember that there was a list of software that was updated by KASPERSKY, however, it takes a long time to do update for your database, to be distributed to your customers, I think a very large program. Since it was mentioned that KASPERSKY STANDAD only updates known software. does KASPERSKY PLUS do for everyone?

So far no one will answer, the business is difficult to know where the quality control is. What I'm finding is that KASPERSKY has grown a lot in the number of users installed the tool, which now it can't provide support in a quick time. Product update increasingly slow. the bugs we report always take a long time to respond with a fix for the problem.

I think the fix will take time as these fixes have never been quick. 😔

From the image you posted, yours must be having the same problem. I believe it has to be corrected by Kaspersky.

Very simple, You install the new version of Kaspersky PLUS and then put the serial that will work normally. Come back here to let me know if everything went well. 😃

I think this is a very big delay, for anyone who wants to use the newest antivirus technologies on their computer. With that, the Kaspersky team never gives a concrete and real answer, the answer always makes no sense or logic. 😔

It could be a false positive, do you have a print talking about it in detail?

To be able to identify the problem of the icon that does not appear: I usually like the old icon, I went to about and typed the following command IDDQD and changed it to this icon that is in the image above: with that KASPERSKY does not show the icon in the context menu correctly, I believe it is a KASPERSKY BUG. Because with the standard icon it appears normally. when i change it the icon disappears. The problem found, hopefully Kaspersky fixes this problem.

What I want is to quickly solve this problem that the icon does not appear.

Below is the information: Remembering that the information of my Operating System that is in the image above is incorrect, I will put the correct information. another problem.

When I right-click on the desktop, I go to the Kaspersky icon, look what appears in the image below: What should I do to fix this issue or bug? 🤔