Igor Kurzin

Thank you for clarification. Regretfully, when you work in a browser (e.g. Firefox), the Protected Browser can only be opened in the same browser (Firefox). To open Chromium-based Microsoft Edge as Protected Browser you need to either work initially in Chromium-based Microsoft Edge or click the site on the list of Safe Money. The option in Safe Money: applies only to the sites in Safe Money window:

Hi @tterb76 , Do I correctly understand the scenario: you are using Firefox for surfing, but if you need to open a site in Protected Browser, you want to go from Firefox to MS Edge Chromium automatically? What happens if you select "Chromium-based Microsoft Edge" in Safe Money settings and then click on a site in Safe Money list of web sites?

Hi @TheQuestioningLad , Checking with our Malware Analysis team, please stand by.

Добрый день, Спасибо за пожелание!

Hi @de_guta , Upload the file at https://opentip.kaspersky.com/ for analysis, then you can click ‘Submit to reanalyze’ if you suspect a false detection: More details here: https://support.kaspersky.com/viruses/answers/1870

Hola, Cristobal, ¿Qué producto de Kaspersky utiliza?

Hola, Jose, Haga clic aquí (vea la imagen a continuación) y arrastre hacia la derecha para que la ruta completa sea visible. Por favor, haga una nueva captura de pantalla y publique aquí

Hi @marique3596 , Do you use any of the Kaspersky products: Anti-Virus, Internet Security, Total Security or Security Cloud? The limitation of KVRT is that it is an on-demand scanner, it does not provide protection in real time against infections. Also we recommend to install the relevant security updates and change passwords.

Hi Cifed, Can you tell a bit more about the symptoms?

Hey Flood, thank you for your feedback. Sometimes the changes are not synced, sorry about that. We will fix this.

Hey Flood, Thank you for the feedback. Reported to the corresponding team. Will keep you informed on the status.

Добрый день, Возможно, это связано с ошибкой 5255235, в ближайшее время ожидаем решение.

Hi @NickTNNix , Let’s investigate this issue further in technical support, please contact via https://support.kaspersky.com/b2c/

You are right! It worked on my end when I was writing the post, checking now - it does not. So the only workaround is to search via https://my.kaspersky.com/MyPasswords#/search.

This is a normal situation, nothing to worry about.

Does not work this way, regretfully.

Hi @fadley , Is the issue still actual for you? If yes, we will suggest some steps.

Thank you for your feedback regarding the survey.

Hi @jahcpa , If you select the ‘not processed’ event, what will be the ‘Reason’ in the opened window below? As for ‘Task started’ - ‘Task stopped’ - did you do a system restart at that time? Regards, Igor

Hi @Xhauni , Do you have any third party Anti-Virus solutions that might be interfering with Kaspersky? Configure PC to start in Clean Boot Mode to disable non Microsoft applications (leave Kaspersky enabled): https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd Will the issue persist in this mode?

Hi @t4chan , Do you still have this issue? Are there any error messages? Can you make a screenshot and post here? Does it help to disable ‘Connect Microsoft Outlook extention’ in Settings → Protection → Mail Anti-Virus? Restart Outlook and check.

Does it make any difference, if you try other VPN regions/servers? Yes, Telegram traffic goes via Kaspersky VPN.

The workaround is to search via https://my.kaspersky.com/MyPasswords#/search. If there is news on the fix being released earlier - I will post an update.

Hi Timur, Give it a go (pass the survey), will it disappear?

Hi @mantra , We reproduced this issue locally, contacted Microsoft, and they informed the issue is on their side. Nothing to worry about. Please ignore these messages.