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  1. Hi everyone, I have two PCs with KIS installed. Can I upgrade to one of the new products (Standard, Plus, Premium) with my keys? If so, which one? Thanks for any help! :)
  2. Hi all 🙂 It looks like I have it fixed. I uninstalled and re-installed KIS and now Spotify seems to work fine. If I have further problems I will post here. Cheers!
  3. It seems I spoke too soon. It's doing it again. All I did was add a few exclusions in the firewall and add some folder exclusions and it's doing it again. Very frustrating! Any other ideas?
  4. Hi @ Flood and Flood's wife Resetting to default seems to have fixed it for me. Many thanks for your help!
  5. Hi 🙂 1 - OS is Windows 11 22000.795 2 - KIS version 3 - Spotify Version - No idea (latest), but it's done this for quite a few builds. 5 - Yes
  6. Hi everyone, I have been having problems with Spotify for a while now. Basically, the app stops working. I have noticed if I disable KIS, Spotify works fine. If it's running it looks like (see attached images). Can someone help? Cheers
  7. Hi everyone ? I want to do a few things on “My Kaspersky”. Basically, there are a few old entries that are no longer valid. Namely, KAV and old KIS entries. I also have two KIS for Android entries for some reason. One was recently renewed and I want to use that one on my phone (Pixel 5). But when I look at that one, it’s for my old phone (oneplus). The other one is (currently) for my Pixel, but I don’t want it’s licence renewed. So, how can I remove to avoid getting billed again for the Android KIS and remove the defunct KAV and KIS windows entries?
  8. Hi there :) I just have a general question about safe money. If I open a protected window, will I be protected from potentially malicious add-ons (Firefox) and extensions (Chrome)?? Thanks!
  9. Ohhh… now I get you!! OK. One more question. If it opens a new window in Firefox, will Safe Money protect me from potentially malicious add-ons?? Thanks :)
  10. Hi, I don’t think I explained properly. I browse the web in Firefox. Edge is my default browser in Windows. I have selected Edge in the KIS settings for Safe Money. When I click on a link bookmark in the Safe Money list in Firefox, it opens a new Firefox window INSTEAD of the browser selected in the Safe Money settings (Edge). Sorry for the confusion!
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