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Everything posted by Igor Kurzin
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Safe Money not using browser setting??
Igor Kurzin replied to tterb76's topic in Kaspersky Internet Security
Thank you for clarification. Regretfully, when you work in a browser (e.g. Firefox), the Protected Browser can only be opened in the same browser (Firefox). To open Chromium-based Microsoft Edge as Protected Browser you need to either work initially in Chromium-based Microsoft Edge or click the site on the list of Safe Money. The option in Safe Money: applies only to the sites in Safe Money window: -
Safe Money not using browser setting??
Igor Kurzin replied to tterb76's topic in Kaspersky Internet Security
Hi @tterb76 , Do I correctly understand the scenario: you are using Firefox for surfing, but if you need to open a site in Protected Browser, you want to go from Firefox to MS Edge Chromium automatically? What happens if you select "Chromium-based Microsoft Edge" in Safe Money settings and then click on a site in Safe Money list of web sites? -
Бесплатный Антивирус и Донат на YouTube Канал
Igor Kurzin replied to ILLJ86's topic in Kaspersky Internet Security
Добрый день, Спасибо за пожелание! -
Kaspersky removes the necessary safe file
Igor Kurzin replied to de_guta's topic in Virus and Ransomware related questions
Hi @de_guta , Upload the file at https://opentip.kaspersky.com/ for analysis, then you can click ‘Submit to reanalyze’ if you suspect a false detection: More details here: https://support.kaspersky.com/viruses/answers/1870 -
Hola, Cristobal, ¿Qué producto de Kaspersky utiliza?
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heur trojan script generic eliminar
Igor Kurzin replied to jose40's topic in Para usuarios particulares
Hola, Jose, Haga clic aquí (vea la imagen a continuación) y arrastre hacia la derecha para que la ruta completa sea visible. Por favor, haga una nueva captura de pantalla y publique aquí -
Hi @marique3596 , Do you use any of the Kaspersky products: Anti-Virus, Internet Security, Total Security or Security Cloud? The limitation of KVRT is that it is an on-demand scanner, it does not provide protection in real time against infections. Also we recommend to install the relevant security updates and change passwords.
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My PC has symptoms of malware
Igor Kurzin replied to Cifed's topic in Virus and Ransomware related questions
Hi Cifed, Can you tell a bit more about the symptoms? -
KIS is available as free/freemium - which is correct: a) All commercial and **freemium** Software for home and mobile devices is supported regardless of the License status OR No technical support is provided to users of **free** versions.
Igor Kurzin replied to Flood and Flood's wife's topic in Kaspersky Internet Security
Hey Flood, Thank you for the feedback. Reported to the corresponding team. Will keep you informed on the status. -
Почему значок с зелёного, стал серый на моём сайте?
Igor Kurzin replied to dv_amur's topic in Kaspersky Internet Security
Добрый день, Возможно, это связано с ошибкой 5255235, в ближайшее время ожидаем решение. -
Hi @NickTNNix , Let’s investigate this issue further in technical support, please contact via https://support.kaspersky.com/b2c/
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Thank you for your feedback regarding the survey.
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Hi @Xhauni , Do you have any third party Anti-Virus solutions that might be interfering with Kaspersky? Configure PC to start in Clean Boot Mode to disable non Microsoft applications (leave Kaspersky enabled): https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd Will the issue persist in this mode?
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Does it make any difference, if you try other VPN regions/servers? Yes, Telegram traffic goes via Kaspersky VPN.
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Hi Timur, Give it a go (pass the survey), will it disappear?