Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Kaspersky Password Manager

Get help with Kaspersky Password Manager for Windows, macOS, Android and iOS
  1. Guest #46760
    Started by Guest #46760,

    My KPM keeps shutting down/signing out every 20 to 30 seconds. I have updated operating system (macOS Ventura 13.3), browser (Chrome) and KIS/KPM to the latest available. Still shutting down. Anyone know why or have a fix?

    Flood and Flood's wife
  2. BigDaddy
    Started by BigDaddy,

    Hi, does the latest version of KPM works on ChromeOS? I'm looking for a password keystore to share passwords across multiple platforms (Mac, ChromeOS, Windows, and Android devices). Suggestions?

    Flood and Flood's wife
  3. Tom Tucker
    Started by Tom Tucker,

    Could someone please tell me how to print my passwords, in Password Manager?

  4. David Johnston
    Started by David Johnston,

    Why do I have both a red and a green key in the menu bar-- both appear to be pinned and on.

    Flood and Flood's wife
  5. pitintheuk
    Started by pitintheuk,

    I have total security, it includes the password manager and works finr on my desktop. However, on the macbook pro, the password manager seems to be stuck in a limited version and shows a buy premium button. When I click that button, a message says "updating subscription info..." forever. Nothin happens.

  6. Guest
    Started by Guest,

    Hi everyone. How does KPM syncs? Which URL is it using? Just adding .kaspersky.com to the Zscaler URL filtering, does not solves the problem with the sync. I know that this is not Kaspersky problem, but maybe someone from here had the same problem? Thanks in advance for any help.

    Flood and Flood's wife
  7. kalleb

    Atualmente, o Kaspersky Password Manager (KPM) insere as credenciais salvas, nos campos de login dos sites correspondentes, automaticamente. Eu não encontrei uma opção para que isso não ocorra. O cenário ideal seria ele apenas indicar, através do ícone em verde do KPM, no campo de login, que existem dados de login para aquele site. Daí, se realmente for um campo de login, o usuário clica e escolhe a credencial a preencher. Exatamente como ocorre quando há duas ou mais contas para o mesmo site. Há uma opção para isso? Está planejado a implantação desse comportamento?

    • 2 replies
    • 1.3k views
    Flood and Flood's wife
  8. NefastoBrazil
    Started by NefastoBrazil,

    Hey, I was trying to review my logins using the Password Check menu but it is very very difficult to use. The main issue for me is the constant synching. Why not have an option to synch at the end? As in you could at least disable a number of notification and then hit save instead of auto-synching that keeps doing for every entry? It also falls into an eternal synching mode I can only get out of by closing the program completely in task manager. Also, why not have a delete button for each entry as well? There are things that are old or meant for local LAN use that I could easily delete from the list without and major concerns but can't. I'd have to make up …

    NefastoBrazil
  9. Spid3rl
    Started by Spid3rl,

    What if one of my passwords gets compromised? Will it say on the app that the password has change for example?

    Flood and Flood's wife
  10. Bassett
    Started by Bassett,

    Recently got a second hand computer and husband set it up for me, but he put his version of KPWM on it. It would be handy to keep his, despite it not being my profile. So question is, how to add my own KPWM bank of passwords profile as well on the **SAME device.** ? in short can you have two PW profiles on one device, and if so, how to set it up like that, so the Master PW that you enter on the device determines which 'bank' of passwords it accesses?

  11. Heath
    Started by Heath,

    I am trying to free up some space on the drive where KPM resides and I find that the log folder (C:\ProgramData\Kaspersky Lab\Kaspersky Password Manager\Logs) contains 31gb of files. This seems excessive and I want to know why there isn't an option in the app to clear these logs? Is it safe for me to delete these files manually? Please advise.

    Flood and Flood's wife
  12. Tomaz
    Started by Tomaz,

    I have regular sync problem sin the last few month. Application reports that I should check my internet connection. Well, connection is OK, with VPN turned on or off. To "solve a problem" (and not always) I must to on my.kaspersky.com on 'change main password' section and do it (even if I set the same password) and then restart KPM. Well, this just isn't OK.

  13. punkin47
    Started by punkin47,

    I'm new to Kaspersky. When I ran the password check, I got 2 compromised passwords. When I click on the option to change the password on the site, the link takes me to a page with an error on it, not an actual website. I'm not sure how I can change a compromised password. Anyone have any suggestions?

    Flood and Flood's wife
  14. AlRashed
    Started by AlRashed,

    I have KPM Chrome Extension I have been using it for a while all is working but lately when I enter the vault password in the software it lets me in just fine. when I open my chrome my KPM extension is not opened so I try to enter my password it says "incorect main password" I even tried to copy and paste it the same password works just fine with the app but won't log me on with the extension. I tried to reinstall the KPM software and extension.

  15. Stig Wolff
    Started by Stig Wolff,

    I try to log in on my ipad but get error code 0. Does anyone here know what is wrong? Greetings Denmark ;-)

  16. silverbios
    Started by silverbios,

    The latest version of Kaspersky Password Manager in Windows Platform (version 10.2.0.341) uses the EoS version of Microsoft Windows Desktop Runtime 5 (5.0.17), and I think this could open the spot for vulnerability. Plus latest update of that runtime it's about May 10, 2022 .NET 5.0

  17. bluetoohfi
    Started by bluetoohfi,

    It would be good to link logins and passwords so as not to give duplicate password conflicts. Link application passwords with websites, or simply link sites that cause duplicate password conflicts.

    Flood and Flood's wife
  18. Shaunie
    Started by Shaunie,

    Hello all, Is it possible to have multiple users for KPM with different levels of access? IE I have my account with all my passwords My wife has an account with her passwords each of the kids have their own accounts and store their passwords. none of the users should have access to another users passwords. Guess I am looking for something like 1Password but built in with my AV

    Flood and Flood's wife
  19. petrball
    Started by petrball,

    I am using KPS on android and IOS and would like to add my Chromebook. Is there a way? I live in hope

  20. Mikky

    Although I have unchecked the "Prompt for main password when launching KPM automatically", it still requires me to put in password after a Windows 10 startup. Any other methods? KPM version: 10.2.0.341 / 1670495418_7316 / 1.0.523.0-0.8.3.0_1

    Flood and Flood's wife
  21. DMB
    Started by DMB,

    Simply need to find a download

    Flood and Flood's wife
  22. AshenOne
    Started by AshenOne,

    Hey there, I used to be the type of person who uses the date of birth as a password on all of my accounts, one day I was a victim of gmail fishing leading to a devastating loss, where I lost access not only to my gmail account, but to all of my gaming and working accounts, all the confidential data on my professional email address were leaked and that was a mess. Since then I started using an antivirus (Kaspersky) and a password managed, since the total version includes a KPM, I purchased it. Now after a while of using my average to low security master key, I realized it might be important to upgrade it into something more secure, but sadly, it is very hard…

    Flood and Flood's wife
  23. alfred.friday
    Started by alfred.friday,

    the Face ID is now not working on password app after ios update. what can i do to get may passwords back?

    Mikhail Shakhov
  24. crynet

    I exported the passwords from kaspersky website's password section , it exported into txt format . Now want to reimport that exported file into my different kaspersky account but it needs csv format.

    Flood and Flood's wife
  25. Raivo Punans
    Started by Raivo Punans,

    Hello! So my problem is that If I use this licence it specifically doesn't work on password manager, but "total security" plan includes password manager. So the problem is that this licence be activated on antivirus but I can't activate it on password manager. I tried on Windows 10 based PC and my phone which is based on Android 13. I somewhere read that this problem could my caused by that, licence is activated on multiple account's. Is it true? Thanks! Have a great day!

    Flood and Flood's wife

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.