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Kaspersky: Basic, Standard, Plus, Premium

Get help with Kaspersky for Windows, macOS, iOS and Android
  1. 12345678abcdef
    Started by 12345678abcdef,

    Kaspersky plus 21.25.7.504(a) on my Android is using over 70% of daily power drain I have solved the problem by uninstalling Does anyone have a better answer to this issue other than uninstall?

    12345678abcdef
  2. Vavien
    Started by Vavien,

    Just got Kaspersky Plus and use version 21.25.7.504. I reliazed the Network Monitor under Security tab is always on and records. I don't want my CPU to spend it's cycles to collect and store that data. How can I disable it? I followed this article but it still records.

    harlan4096
  3. Carlitos86
    Started by Carlitos86,

    On the kaspersky website it clearly says there is a linux version, only when i login into my kaspersky portal and go to downloads there is no option for Linux. Or is it not avalible in europe ?

    harlan4096
  4. Strangelove

    hi I have error message when loading Google analytics, if i disable kapersky standart all work fine i need to put exlusion of : analytics.google.com éventuellement *.google-analytics.com et *.googletagmanager.com si tu veux être tranquille sur tout l'écosystème GA.

    Strangelove
  5. RandomKid

    Question in title. I want to use both Kaspersky AND Windows Defender, but the problem is the only way to turn on Defender is to de-register Kaspersky from WSC. With Malwarebytes, this can be done simply by changing its settings. With Kaspersky, it's a lot more complicated. Messing with gpedit doesn't work. Removing Kaspersky's WMI entry doesn't work, it just readds itself, even if self-protection is disabled. I tried every Powershell command the Internet suggested, but nothing worked. Anything else I can try or do I have to wait for a future update to do this? (Win11, 26200.8737)

  6. Kathryn Rance
    Started by Kathryn Rance,

    Cannot remove keyboard from screen.

  7. Stevex

    I bought a 1 year / 1 device renewal subscription for Standard from 2GoSoftware and added the authorisation code in My Kaspersky. I have 1 day left on this current years subscription and am getting the following on my subscription page of My Kaspersky. Is this normal?

  8. helpor
    Started by helpor,

    So last month, I downgraded from windows 11 to windows 10, so after that, I thought all my data have deleted but I didn't know that I had windows.old folder in my PC, so PC Speed-Up told me there's large amount of files so I accepted it, and it DELETED MY WINDOWS OLD FOLDER without realizing it, so how can I get it back? because I'm actually gonna crash out if there's no way :( I LOST ALL MY DATA BRUH.

  9. shinmarwan
    Started by shinmarwan,

    after Kaspersky updated its module, the database update stopped working give me " not run " status i tried several ways like disabling game mode , disable proxy and nothing works

  10. Marcus_vcosta
    Started by Marcus_vcosta,

    That's basically it, how can I prevent anyone else from uninstalling the Kaspersky app from my Android?

    Flood and Flood's wife
  11. LSPLDD

    Oh, that's so disappointing, bro~ I hope you guys can at least offer a short-term trial of KFL, so non-Russian Linux desktop users can give it a try.

  12. fclau
    Started by fclau,

    need help to protect several devices... 3 phones and 3 pc

  13. Aurum
    Started by Aurum,

    Dear Kaspersky Community, Thank you for the marvel you do! --- The office a Windows OS machine is set up does have a quite restrictive networking, and there's a proxy of Socks v5 protocol. The proxy is configured in the settings of Kaspersky Plus (v21.25.7.504(a)). The issue is that, eventually, the license updating started to fail (screenshot 1). The license is paid and active until 2027. Yet, signature databases updating succeeds, even if initiated manually (screenshot 2). How to actually determine the issue source? The proxy states that some data is being received: Connection closed for refresh-bkg.activation-v2.kaspersky.com:443. …

    harlan4096
  14. Guest
    Started by Guest,

    I but kaspersky premium mobile from this link web https://www.kaspersky.com/mobile-security?utm_content=ppc|b2c-midyearsale26-lf&utm_source=google&utm_medium=cpc&utm_campaign=DM_B2C_APAC_SEA_PPC_Google_LF_EN-ID_BG_KWD_VAR_Brand_2025&gad_source=1&gad_campaignid=22633747911&gbraid=0AAAAA-f7BMN_W-YQpfhNNX5N17NCzY4vk&gclid=EAIaIQobChMIxKHikLqGlQMVM5hmAh2vZy7eEAAYASAAEgKwM_D_BwE Is this a scam website ? I already paid and wait maybe for 24hours. But they dont send my activation code. And check my kaspersky but show no order history too I receive an email from K*******@n*****q.com Say they will send me second email but the…

  15. Oinky
    Started by Oinky,

    I have moved from UK to Thailand. How do I renew with Thai credit card and get Kaspersky in English not Thai

  16. tterb76
    Started by tterb76,

    Hi everyone, I want to get rid of the notifications, as in the attached picture (the website may not display correctly). Can anyone help? Thanks

  17. Handoyo
    Started by Handoyo,

    Please advice how to solve Kaspersky Plus "Smart Home Monitor Not Connected" as per attached screen shot, all setting in active as well as for the Firewall. I'm using Kaspersky Plus version 21.24.8.522. Awaiting for the advice and thank you.

    Telles0808
  18. cverrcv
    Started by cverrcv,

    Every time I run a completed analysis of my Samsung Galaxy S22 Ultra cell phone Kaspersky Premium is displaying the following warning message: We found unprotected spaces on your device. We recommand to solve this problem in order to fully protect the device. The problem is kaspersky doesn't provide any information about these unprotected spaces. In other words, I don't know what to look for and where to look for and Kaspersky doesn't give me any clue about how to solve this problem. Help would be realy appreciated...

    harlan4096
  19. Yoji

    Kaspersky premium 21.25.7.504(a) on Win 11 Pro 25H2 fully patched. I was working on manually updating my Secure boot certs, since Microsoft was having problems doing it. And I needed to copy the newest boot loader to the EFI partition, The commands were so while I could type each command in, I decided to paste them all into a bat file and execute that. so while its not something you would expect to do much, I needed to, and it worked. HOWEVER Once it completed, Kaspersky stuck its oar in and said it was dangerous and deleted the bat file. So. 1. Why did it delete it rather than just quarantine it? 2. More importantly... if its so dangero…

  20. Lukas kari

    I paid for Kaspersky Premium in the early morning and have been using it well. I am also satisfied with the antivirus performance. However, I am dissatisfied with the fact that game frame rates drop somewhat. High-spec games on Steam, like Hogwarts Legacy or Resident Evil Requiem, drop by about 10 frames on average, and PUBG drops by about 30 frames. From my perspective using the DLSS frame generation feature, a 10-frame drop is a significant performance decrease. Kaspersky says it does not affect game performance, but I'm not sure if I missed some setting in the antivirus. Even when switching to game mode, the situation did not change. However, web browsing actually beca…

    harlan4096
  21. sjoeii
    Started by sjoeii,

    For some reason I can't activate Kaspersky Premium om my Samsung Ultra after a reinstall I do have a license though. It doesn't seem to sync Anyone have a idea?

  22. Morph000
    Started by Morph000,

    If I right-click and folder then select Scan for viruses, I may get 0 files scanned. eg for Partition Wizard. As per 2nd pic, folder contains lots of files! A different folder like Rufus, and it works fine! Ideas anyone?

  23. Mahmoud Hussein
    Started by Mahmoud Hussein,

    I lost my Chrome's bookmarks after installing Kaspersky Premium. Please advise how I can retrieve them?

    harlan4096
  24. KUKU2026-1

    This is because high-security websites do not permit certificate replacement. Thank you

    harlan4096
  25. Snoot

    Today I downloaded Kaspersky Premium trial version, but after installation it says that the activation code is invalid for this region. I'm french, but I'm currently in Thailand so I guess that's the problem. I wrote to the customer support but all they gave me so far was pre written AI stuff that was of no help. What can I do to make it work? I travel a lot and I need Kaspersky to work wherever I am... Thank you for any help, regards.

    Igor Kurzin

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