Kaspersky: Basic, Standard, Plus, Premium

I’ve been testing Kaspersky on a Win10 machine and found an issue. When Kaspersky actively scans files in the current folder of File Explorer, it can cause Explorer to freeze if it's on a network share. This seems to break the SMB connection, meaning any later file writes just fail to finish—they either get completely stuck or drop to near-zero speeds. When this occurs, a system reboot is required to restore normal operations. Env: Win10 22H2, Kaspersky 21.25

I have Kaspersky plus for 3 devices the problem is 2 devices are the same pc so when i disconnect one doesn’t matter which i disconnect it removes protection from the pc how do i resolve this please

I have already bought the next years cover, its listed on my account for kaspersky plus

I live in Italy. Moved from the US THREE YEARS AGO. I purchased new subscription for Kaspersky AV four day before expiration. However, four days after I purchased a new subscription to Kaspersky AV, I found on my credit card statement a new charge of $129.99 made by ULTRAANTIVIRUS.COM Boston USA. I guess, active Kaspersky AV protected my computer from unauthorized installation of a new antivirus. I did not get any email or other information from ULTRAAV. However, so far, my request to the credit card company to cancel this charge was unsuccessful. I would love to know, is there anyone who had the same problem, and how to fight it.

Members 3 Posted November 27, 2023 I recently purchased 5 Kaspersky Plus sealed Activation Cards. When I tried to create a My Kaspersky Account and enter the activation codes, I was advised that the codes were already activated on another My Kaspersky account. I tried a second new sealed Activation Code and this was also registered to another email account. I didn't recognise either of these email accounts. After trying to Activate the 5 newly purchased activation codes from a reliable supplier, I was only able to successfully activate 1 of th…

When I subscribed to Kaspersky, I was in Turkey. And thus, whenever I download their software, it has a Turkish interface. Now I am in the UK, but that does not help, the app still downloads in Turkish. I wrote to their support but the formal answer they gave me appeared to be of no use. Is there a way to get their app in a different language? I use Kaspersky for Windows. Thank you.

I've been using Claude cowork for a few months now, and after a full scan, Claude Cowork stopped working—it's as if there's no internet. I've tried whitelisting the program in the exclusion list (Kaspersky always crashes). I've tried disabling encrypted traffic scanning. I've tried whitelisting Claude's API URLs. It only works when I disable protection. I don't know what else to do.

I noticed the option to "Pause Protection" is no longer available, why is this and how do I get the option to pause protection ?

Just wondering if an upgrade to Premium is worth going for? I've seen the extra stuff you get with Premium; has anyone recently upgraded, and if so, what are your thoughts?

Hi everyone, I purchased a Kaspersky Standard subscription yesterday, and the payment has already been debited from my account. However, I have not received the confirmation email containing my activation code yet. I have already checked my spam/junk folders, and the email is not there. I also sent an email to Kaspersky support, but I have not received a response yet. Could a moderator please advise on how to escalate this, or point me toward a live channel that can help me get my code? Thank you for your help!

Why are system can not check the period of current license before start ? I lost 79 day with for this trouble

Hello. I have recently bought a Microsoft Surface Pro 11th Edition and Kaspersky Premium, but when I tried to install it, I found out it doesn't support arm devices yet, and Prism only runs on user-space so KVRT can't load its drivers either(just checked, KART or Kaspersky Anti-Ransomware tool doesn't work either). Does Kaspersky have any plans to fix this?

Hi, Windows 11 Kaspersky Premium - 21.264.406 I have had Kaspersky Internet Security for a long time and could use Fillezilla to FTP file to a particular location. Yesterday, after my Kaspersky licences were blocked despite an active subscription, I sorted it and upgraded to Kaspersky Premium. Now I cannot successfully connect with Filezilla. The error messages are shown in the attached image. Is there a setting in Kaspersky that I can change to get this working again please? Thanks, James

Hello all and most of all Kaspersky people !!! First of all I would like to ask you why your products are sold in different countries for different price.... I know there is tax differences between countries but none of these justifies almost twice the price of let's say UK and Greece. I purchased legally from UK paid tax in England, as I said in Greece was double priced. Arrange the prices more or less the same globally so do not force us, the costumers to try or use these kind of strategies I' ve been using the Kaspersky Premium and now when I have +100 days left to end of subscription, I'm without security and VPN too. Thank all for your t…

Currently I have Kaspersky Plus 1 year for 5 devices subscription license. It is installed on 4 devices out of 5 (two desktop PCs and two laptops). I want to start fresh on one laptop and do a refresh install of Windows 11 removing both apps and personal files. After that I plan to sell that laptop. Do I have first to deactivate Kaspersky Plus license on that device in My Kaspersky account before refresh install? I looked in My Kaspersky account under Devices. I can see that laptop there, but I do not see an option to delete it to release one license for future use. What would be the preferred way to accomplish what I described?

Will it be possible to install Kaspersky on a computer with an ARM chip soon? Thanks

Recommend against buy Kaspersky. They are not keeping up with technology. For over 6 years, they have been writing about ARM architecture and for 1.5 years, they have been saying they are upgrading so their products can work with laptops using ARM. But they can't do it still, so you are wasting your money if you buy from them. I was convinced to upgrade to Premium and it won't work with my new laptop. Calling them Kaspersky KRAP now.

How do I disable this xxxxxxxx with all devices syncing data or passwords? I have already sworn at microsoft for trying to force me to store my data in a cloud & sync my devices now I see Kaspersky is trying to do the same. It looks like you are trying to force me to be vulnerable to hackers.

I have bought a new suscription to Kaspersky Premium, Before that I had an old suscription to Kaspersky VPN... So the problem is that the VPN is taking the old Suscription caducated instead of the new suscription and i can´t connect to that. The VPN is asking me for an activation code instead of upgrade automatically to the new suspcription to Kaspersky that includes the same VPN

Need help installing Kaspersky standard. I use to be a geek with this. I guess ive left these things for to long and not getting any younger. Using my laptop. Thank you.

system get wrong with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (0x7e) and sone system setup log Plugin [{...}]: BCU Plugin [PrintFailureData]: Failure stack: Plugin [{...}]: klpnpflt.sys Crash 0x1000007E detected Parameter 1 : 0xFFFFFFFFC0000005 ← Parameter 2 : 0xFFFFF802419F6B5E Parameter 3 : 0xFFFFB92234207318 Parameter 4 : 0xFFFFB92234206B50 Frame 0, module: klpnpflt.sys ← Error: RunPluginDetection: Failed to detect plugin C:\Windows\System32\BootCriticalUpdatePlugin.dll. Error: 0x80070003 How to run system Edit regedit in windows\system32\system 'SYSTEM\ControlSet001\Control\Class\{4d36e96c-e325-11ce-bfc1-0…

Perplexed here. Not many issues over time with this software (now Kaspersky Plus) but the last week or so it has identified Avast Software as incompatible software, and the problem being I don't remember ever installing that software onto my system. Only option is manual removal and in the installed program list . . . yes, no Avast Software. Any idea what is up and how to resolve? Thanks

Hello, I am facing an issue with enabling the Kaspersky web extension in the Zen browser. I have already tried the following steps: Ensured that the Zen browser is up-to-date. Checked if the Kaspersky extension is listed in the browser's extension/add-on menu. Restarted both the browser and the Kaspersky application. Unfortunately, the extension does not appear or function as expected. Could you please guide me on how to properly enable it? If the Zen browser is not supported, are there any workarounds or plans to support it in the future? Thank you in advance for your assistance!

I have Kaspersky Plus, my license is for 3 devices for 2 years, I'm currently using all 3 on desktop/laptop, and I'm getting an Android phone soon which I may not keep. Is it okay as an existing customer to download the free trial of Kaspersky Standard just for that phone, while I try the handset out for a couple of weeks, and also to see how Kaspersky performs on it (because I've never owned this kind of phone before)? I don't want to do anything which seems dishonest, or causes problems with my subscription. Thank you in advance.

how can I install Kaspersky premium on macOS Big Sur on MacBook Air early2014